Web Summary
Q1: What is the company name and its official website?
A1: The company name is AKOMADESIGNS, and its official website is not explicitly mentioned in the provided content. However, based on the URL pattern, it appears to be akoma-designs.com.
Q2: What type of products does the company offer?
A2: The company offers athletic hoodies with various styles, including Ankara Styles Collection and Kente Styles Collection.
Q3: What is the minimum order amount required for a purchase on Renomoda.com?
A3: The minimum order amount required for a purchase on Renomoda.com is 50 euros.
Q4: What shipping options are available for orders from different regions?
A4: Shipping options vary depending on the region. For USA, EU countries (except Cyprus, Malta, and some European destinations), and Italy, shipping is free or has a fixed fee. For extra EU countries, shipping is DDU (Delivery Duty Unpaid) with an additional fee. For orders over €500,00, shipping is always free.
Q5: What are the shipping fees for USA, Europe, and other regions?
A5: Shipping fees for USA are:
- Free standard shipping (DDP): 8-9 business days
- Fast shipping (DDP): €50,00 (4-6 business days)
For Europe:
- Up to €499,99: Fast shipping (€21,50) and DDU (4-6 business days)
- From €500,00: Free standard shipping (GRATIS) and DDU (8-9 business days)
For Italy (including San Marino and Vatican City):
- Free standard shipping (DDP): 4-6 business days
- Fast shipping (DDP): €9,99 (2-3 business days)
Q6: What is the process for tracking shipments?
A6: At the time of shipping, the client receives the name of the courier and the tracking number to follow the progression of the shipment. However, orders may be dispatched with no traceable systems or a different courier from UPS, FedEX, and DHL on rare occasions.
Q7: What is the policy for handling tampered packages?
A7: If the box looks tampered, the client can either sign for the package with reservations or refuse the package. In such cases, the client must promptly open a claim with the local Courier Office and inform RENOMODA.COM customer care.
Q8: Are there any restrictions on shipping to certain countries?
A8: Yes, orders may not be delivered due to a lack of client details (wrong or absent telephone number, wrong or absent address, non-compliance with import regulations) as per the RENOMODA.COM commercial agreement. In such cases, the package risks being sent back to Italy at the client's expense, including any import/clearance fees incurred by RENOMODA.COM for the return of goods to Italy.