Web Summary
Q1: What is the address of the company's headquarters?
A1: The exact address of the company's headquarters is not explicitly mentioned in the provided content, but it can be inferred that the company has a physical presence based on the mention of "fabrikamız" and "mağazalarımıza".
Q2: What products does the company offer?
A2: The company offers a wide range of chocolate and cocoa-based products, including Çikolata Kuvertür, Çikolata Damla, Çikolata Kırıntı, Çikolata Stick, Çikolata Kakao Tozu, Çikolata Nibi, Pralin Waffle Sosları, Konfiseri Oluklu Bilye, Sos ve Krema, Ev Serisi Vegan, and more.
Q3: What industry does the company operate in?
A3: The company operates in the confectionery and chocolate industry.
Q4: What services does the company provide?
A4: The company provides various services, including online shopping, delivery, and customer support. They also offer a "FIRSAT" program for customers who make purchases above 600 TL, which includes free shipping.
Q5: How can customers contact the company?
A5: Customers can contact the company through phone (0850 532 7374) or WhatsApp (0850 532 7374), and they are available to assist customers from 8:00 AM to 6:00 PM, Monday to Friday.
Q6: What is the company's policy on gluten-free products?
A6: The company offers gluten-free products, including Çikolata Kuvertür, Çikolata Damla, Çikolata Kırıntı, and more. They also have a "Glütensiz çikolatalarımızın tadını rahatlıkla çıkarın" section on their website.
Q7: What is the company's policy on vegan products?
A7: The company offers vegan products, including Çikolata Kuvertür, Çikolata Damla, Çikolata Kırıntı, and more. They also have a "Vegan living" section on their blog, which provides information on vegan recipes and lifestyle.
Q8: What is the company's policy on allergens?
A8: The company cannot guarantee that all of their products are free from allergens, but they do offer products with low levels of common allergens such as fındık (peanuts), fıstık (almonds), soya, and more. They also have a "Denemek için sabırsızlandığınız ürünün diyet rejimine uygun olduğundan emin olmak için lütfen beslenme bilgileri etiketini kontrol ettiğinizden emin olun" section on their website.
Q9: What is the company's policy on refunds and exchanges?
A9: The company has an "İptal ve İade Politikası" (Refund and Exchange Policy) section on their website, which outlines the procedures for returning or exchanging products.
Q10: What is the company's copyright information?
A10: The company's copyright information is stated as "Bilgi Toplumu Hizmetleri Made in Chocolate © Copyright 2020 Altınmarka Gıda San. ve Tic .A.Ş Her Hakkı Saklıdır."