ALWAYS AMBER

Q1: What is the company name and its official website?
A1: The company name is ALWAYS AMBER, and its official website can be found at the provided URL.

Q2: What type of services does the company offer?
A2: ALWAYS AMBER offers a range of services including domain registration, hosting, email services, website building, and security solutions for individuals and businesses.

Q3: What are some of the products offered by the company?
A3: The company offers various products such as .IE domain names, hosting plans, email services, and website builders.

Q4: What is the acceptable use policy of the company?
A4: ALWAYS AMBER has an active and strictly enforced acceptable use policy that prohibits activities such as using web cam applications with constant FTP connections or uploading files without permission.

Q5: How can customers contact the company for support?
A5: Customers can contact ALWAYS AMBER through various means, including phone, email, and online support tickets. The company also has a knowledge base and announcements section where users can find information on network status, tutorials, and other resources.

Q6: What is the process for registering a new domain name with the company?
A6: To register a new domain name with ALWAYS AMBER, customers need to follow these steps: review and checkout their shopping cart, select the desired domain name, and complete the registration process. The company also offers bulk registration options for multiple domain names.

Q7: What is the estimated tax amount for domain registrations?
A7: The estimated tax amount for domain registrations varies depending on the country or region where the domain is registered. Customers can check the pricing section of the company's website to find more information on tax rates and fees.

Q8: How long does it take to transfer a domain name from another registrar to ALWAYS AMBER?
A8: The exact timeframe for transferring a domain name may vary depending on the complexity of the transfer and the speed of the network. However, ALWAYS AMBER provides a bulk registration option that allows customers to register multiple domain names at once.

Q9: What is the company's policy on using web cam applications with constant FTP connections?
A9: ALWAYS AMBER prohibits the use of web cam applications with constant FTP connections as it can be a drain on web server resources and may not be allowed under their acceptable use policy.

Q10: How can customers reset their password for the control panel or webmail?
A10: Customers can reset their password by following these steps: log in to the control panel, click on "Reset Password", enter a new password length between 8-64 characters, and confirm the new password. The company also provides a generated password that can be used immediately.

Q11: What is the company's policy on using bulk email services?
A11: ALWAYS AMBER prohibits the use of their network to send bulk email whether opt-in or otherwise, as it may violate spam laws and regulations.

Q12: How can customers submit a ticket for support or maintenance requests?
A12: Customers can submit a ticket by logging in to the control panel, clicking on "Submit Ticket", entering a name, email address, department (general support, sales, etc.), and message subject. They can also attach files if necessary.

Q13: What is the company's policy on copyright infringement?
A13: ALWAYS AMBER allows creators and copyright owners to host their work on their platform, provided they follow the terms of service and acceptable use policy.

Q14: How can customers update their domain information or county/region details?
A14: Customers can update their domain information or county/region details by logging in to the control panel, clicking on "Update", and entering the required information.