Web Summary
Q1: What is the address of Broich Enterprises, Inc., the parent company of Arctic Air?
A1: The address of Broich Enterprises, Inc. is 7550 Market Place Drive, Eden Prairie, MN 55344.
Q2: What type of products does Arctic Air produce and sell to the commercial equipment market in the United States and Canada?
A2: Arctic Air produces quality, affordable refrigeration products for the commercial equipment market in the United States and Canada.
Q3: In what year was Arctic Air created as a quality, value-driven alternative to standard commercial refrigeration products?
A3: Arctic Air was created in 1995.
Q4: What is the material used for the exterior of Arctic Air's product line, which has undergone a major design change since 2012?
A4: The exterior of Arctic Air's product line is now made from a higher grade stainless steel, replacing the previous white painted steel exterior.
Q5: What are some key benefits of Arctic Air products in terms of recovery times, reliability, and maintenance/repair compared to standard commercial refrigeration products?
A5: Arctic Air products offer better recovery times, greater reliability, and easier maintenance/repair at a truly incredible price, making them a reliable alternative for commercial foodservice operators.
Q6: What is the warranty policy for Arctic Air products, including the duration of parts and labor coverage?
A6: The warranty policy for Arctic Air products includes two years of parts and labor coverage and five years of compressor part coverage for most models, with exceptions for certain specific models that have one year of parts and labor coverage only.
Q7: How can customers obtain replacement parts for their Arctic Air products?
A7: Customers can purchase replacement parts by calling 1-800-853-3508.
Q8: What is the phone number for warranty service on Arctic Air models, and what information is required to initiate a service call?
A8: The phone number for warranty service on Arctic Air models is 1-855-431-5558. To initiate a service call, customers must have their model number, serial number, batch number, date of purchase, and proof of purchase ready.
Q9: What is the toll-free phone number for Broich Enterprises, Inc., the parent company of Arctic Air?
A9: The toll-free phone number for Broich Enterprises, Inc. is 800-853-3508.
Q10: How can customers locate a representative or authorized service agent for Arctic Air products?
A10: Customers can locate a representative or authorized service agent by calling 1-855-431-5558 with their model number, serial number, batch number, date of purchase, and proof of purchase ready.