Web Summary
Q1: What is the physical address of Autographed Collectables' headquarters?
A1: The physical address of Autographed Collectables' headquarters is located at 920 E. Orangethorpe, #A Anaheim, CA 92801.
Q2: What type of products does Autographed Collectables specialize in?
A2: Autographed Collectables specializes in authentic autographed collectibles, including memorabilia from various sports, racing, and entertainment industries.
Q3: In which countries can customers expect to receive their orders via United States Postal Service (USPS)?
A3: Autographed Collectables offers the option of shipping with USPS to some areas subject to the size of the piece or with UPS to all destinations worldwide.
Q4: What is the estimated delivery time for orders shipped within North America?
A4: The estimated delivery time for orders shipped within North America is up to 14 days, and customers are advised to mention their urgency in the "instructions box" when ordering or contact us to confirm whether we can meet their deadline.
Q5: How long do customers have to make claims for damaged or defective products?
A5: Customers have up to 5 days from receiving their goods to make claims for damaged or defective products, and all claims must be made within this timeframe to be eligible for a refund or replacement.
Q6: What is the return policy of Autographed Collectables?
A6: Autographed Collectables offers a 100% satisfaction guarantee and return policy on their products, with conditions including that the goods must be returned in perfect condition and that shipping costs associated with dispatch and return are non-refundable.
Q7: Can customers expect to receive an automated email confirming tracking information once their item has shipped?
A7: Yes, Autographed Collectables will send an automated email confirming a tracking number once your item has been shipped via UPS or USPS.
Q8: How can customers contact Autographed Collectables for customer support or to inquire about payment plans?
A8: Customers can contact Autographed Collectables by phone at 0414 23 26 35 (Australia) or toll-free 866 DR ROSSI (North America), or by email at [email protected] for general inquiries, wholesale enquiries, worldwide shipping orders, custom framing enquiries, and other specific queries.