Web Summary
Q1: What is the address of Benchmark Thermal's headquarters?
A1: The address of Benchmark Thermal's headquarters is 13185 Nevada City Avenue, Grass Valley, CA 95945.
Q2: What types of products does Benchmark Thermal offer?
A2: Benchmark Thermal offers a wide range of heating elements and controls for industry, including flexible heating elements, drum heaters, standard heaters, motor heaters, enclosure heaters, cartridge heaters, and insulation. They also provide plug & play temperature controllers and semiconductor heaters.
Q3: In which industries does Benchmark Thermal serve?
A3: Benchmark Thermal serves various industries, including Semiconductors, Petrochemical, Medical Devices, and Food Service. They also offer hazardous location heaters for Class 1, Div. 2, Group D applications.
Q4: What is the company's specialty?
A4: Benchmark Thermal specializes in custom heater design and manufacturing. They can accommodate most industrial customization needs and provide a full range of heating elements essential to industry.
Q5: How does Benchmark Thermal approach innovation?
A5: Benchmark Thermal prioritizes continuous innovation into processes and materials, which keeps them as the market leader in price and quality. They also invest in superior quality and low defect rates, meeting the standards of ISO 9002 with traceability on key components.
Q6: What kind of support does Benchmark Thermal offer to its customers?
A6: Benchmark Thermal provides live technicians for technical expertise, thorough testing and evaluation, and ongoing research and development of new and improved products. They also offer prompt service and customer support through various contact channels, including phone, email, and in-person visits.
Q7: How can customers get a custom quote from Benchmark Thermal?
A7: Customers can fill out the form on the company's website or send an email to thermal@benchmarkthermal.com to request a custom quote. The sales team will reach out to them ASAP to discuss their needs and requirements.
Q8: What is the phone number for Benchmark Thermal's customer service?
A8: The phone number for Benchmark Thermal's customer service is 800-748-6189 or 530-477-5011 (local).