Web Summary
Q1: What is the company name and its full address?
A1: The company name is Brick Plus Mortar LLC DBA Beam, and its full address is 272 Kent Avenue, Brooklyn, NY 11249.
Q2: What types of products does Beam offer?
A2: Beam offers a wide range of home decor and furniture products, including sofas, sectionals, sleeper sofas, day beds, ottomans, occasional seating, dining tables, chairs, benches, stools, coffee tables, end tables, shelving units, consoles, media cabinets, desks, beds, dressers, lighting fixtures, ceiling fans, floor lamps, wall accessories, art pieces, candles, planters, vases, wine and bar accessories, coffee and tea sets, dining desk and office furniture, pillows, throws, rugs, bath and apothecary products, personal accessories, mirrors, hooks, Seletti x Toiletpaper, and more.
Q3: What is the industry of Beam?
A3: Beam operates in the home decor and furniture industry, specializing in providing high-quality products for various rooms in the home, including living room, dining room, kitchen, bathroom, bedroom, and kids' areas.
Q4: What services does Beam offer?
A4: Beam offers a variety of services, including online shopping, in-store visits, trade-related information, gift card purchases, and customer support through phone, email, and website inquiries.
Q5: How can customers contact Beam for customer service or to place an order?
A5: Customers can contact Beam through various channels, including the company's website (hello@beambk.com), phone number (646-450-1469), physical store location in Brooklyn, NY, and trade-related information via email (trade@beambk.com) or phone.
Q6: What is Beam's return and exchange policy?
A6: Beam has a return and exchange policy that allows customers to return most items within 14 days of receipt for store credit or refund. However, some items, such as sale items, trade purchases, and made-to-order custom products, are final sale and cannot be returned or exchanged.
Q7: What is the shipping policy for Beam?
A7: Beam offers free standard shipping on orders over $500, but additional fees may apply to fragile, heavy, or bulky items. International orders are only shipped to street addresses in the United States, and customers must contact the company via email to arrange for international shipping.
Q8: Does Beam offer gift cards?
A8: Yes, Beam offers gift cards that can be purchased online and redeemed during checkout. Gift cards are non-transferable and may not be returned or redeemed for cash (except as required by law).