Web Summary
Q1: What is the company name and its address?
A1: The company name is Brown Trading LLC, but unfortunately, the provided text does not mention the exact address of the company.
Q2: What products does the company offer?
A2: The company offers a variety of products, including caviar, smoked seafood, gourmet foods, housewares, marinated seafood, meats and charcuterie, mushrooms and truffles, oils and vinegars, pasta and grains, seasonings and condiments, tinned fish, and more.
Q3: In which industry does the company operate?
A3: The company operates in the luxury food and beverage industry, specifically in the caviar and seafood market.
Q4: What services does the company provide?
A4: The company provides a range of services, including free next-day shipping for orders over $150 for caviar and $300 for seafood orders, as well as a caviar 101 guide for new customers.
Q5: Who is the Caviar Master that grades the caviar offered by Browne Trading?
A5: The company's Caviar Master is Richard Hall, who evaluates the caviar's tone (color), texture (firmness), and taste according to a grading process.
Q6: What is the recommended way to store caviar after opening it?
A6: According to the company, once opened, caviar should be consumed within three days. It is also recommended to add the Caviar Serving Assortment to the order, which includes everything needed to serve and enjoy the caviar.
Q7: What is the shipping policy of Browne Trading?
A7: The company ships all orders via UPS Next Day Air, with options for future delivery dates. If a future delivery date is chosen, the order will ship the day before the selected date.
Q8: How does the company ensure high-quality caviar in its products?
A8: According to the company, it takes great pride in its close vendor relationships, which ensures that it has high-quality caviar every time. The company also works with a Caviar Master who grades all the caviar offered by Browne Trading according to a specific grading process.
Q9: What is the 12-gram option for some of the caviars?
A9: The 12-gram option is a smaller size of caviar that is perfect for sampling. Due to the delicate texture of caviar pearls, these small sample-sized tins might reflect a softer pearl than in larger sizes.
Q10: What tools are recommended for opening and serving caviar?
A10: The company recommends using a coin or butter knife to open and serve caviar, as the small tin requires a thinner tool than a typical caviar key.