Web Summary
Q1: What is the address of the company's corporate headquarters?
A1: The company's corporate headquarters is located at 6210 Ardrey Kell Road, Suite 270, Charlotte, NC 28277.
Q2: What are the company's manufacturing facilities' locations?
A2: The company has manufacturing facilities in Kentucky and Arkansas.
Q3: What is the phone number for customer service?
A3: The phone number for customer service is 800.828.6601.
Q4: What is the email address for graphite electrodes?
A4: The email address for graphite electrodes is graphite.electrodes@tokaicarbon.com.
Q5: What is the local phone number for Tokai Carbon USA Company?
A5: The local phone number for Tokai Carbon USA Company is 980.260.1130.
Q6: What is the company's commitment to its customers?
A6: The company's commitment to its customers includes providing "Total Care from Start to Finish and Beyond," which implies a comprehensive approach to customer support, from initial consultation to ongoing service and technical assistance.
Q7: What values does Tokai Carbon USA Company prioritize in its culture?
A7: According to the company's website, Tokai Carbon USA Company prioritizes being "daring, flexible, and innovative" in its culture, which suggests a commitment to creativity, adaptability, and forward-thinking approaches in all aspects of its business.
Q8: What is the company's approach to building trust with its customers?
A8: The company's website states that it aims to build a "Future of Technology and Trust," implying a focus on establishing long-term relationships based on mutual trust, respect, and open communication.