CHAPTER7

Q1: What is the name of the company that provides Medicare guidance and services?
A1: The company is named Chapter, a privately-owned, data and technology-enabled advisory.

Q2: What type of business does Chapter operate as?
A2: Chapter operates as an insurance agency, providing Medicare Advantage HMO, PPO, and PFFS organizations and stand alone prescription drug plans that have a Medicare contract.

Q3: Is Chapter affiliated with any government entity or the federal Medicare program?
A3: No, Chapter and its affiliates are not connected with or endorsed by any government entity or the federal Medicare program.

Q4: What is the name of the subsidiary of Memoir, Inc. that provides insurance agency services to Chapter?
A4: The subsidiary is named Chapter Advisory, LLC, a licensed health insurance agency and wholly owned subsidiary of Memoir, Inc.

Q5: In which state does Chapter Advisory, LLC do business under a different name?
A5: In California, Chapter Advisory, LLC does business as Chapter Insurance Services (Lic. No. 6003691).

Q6: What is the average potential savings that consumers have reported working with Chapter Advisory, LLC to enroll in Medicare Supplement, Medicare Advantage, and/or Part D Prescription Drug Plan?
A6: The average potential savings are based on premium, co-pay, and out of pocket savings estimates self-reported by consumers, which range from various amounts depending on policy type, state, or other factors.

Q7: What is the total number of products nationwide that Chapter represents 50 organizations offer?
A7: Currently, Chapter represents 50 organizations which offer 18,160 products nationwide.

Q8: How can consumers find information on all of their Medicare options in their specific area?
A8: Consumers can contact Medicare.gov, 1-800-Medicare, or their local State Health Insurance Program (SHIP) to get information on all of their options.