Web Summary
Q1: What is the address of the company's headquarters?
A1: The address of the company's headquarters is 1 Rue Eugène Weiss, 42000 St Etienne, France.
Q2: What types of products does Chocolat Weiss offer?
A2: Chocolat Weiss offers a variety of products, including tablettes de chocolat (chocolate tablets), coffrets chocolatés (chocolate gift boxes), ballotins de chocolat (chocolate balls), and other specialty items such as instant café and pralinés.
Q3: What is the industry in which Chocolat Weiss operates?
A3: The company operates in the confectionery industry, specifically in the production and sale of high-quality chocolate products.
Q4: What services does Chocolat Weiss offer to its customers?
A4: Chocolat Weiss offers various services, including click & collect, delivery, and a loyalty program called "Carré WIP" that rewards customers for their purchases. The company also provides a 20% discount on orders over €49.
Q5: How can customers contact Chocolat Weiss?
A5: Customers can contact Chocolat Weiss by phone at +33 4 77 49 65 23 or by email at serviceclient@mailing.weiss.fr.
Q6: What is the company's policy on data protection and privacy?
A6: The company states that it uses personal data only for the purpose of providing a high-quality customer experience and that it will not share this information with third parties. It also informs customers that they have the right to access, modify, or delete their personal data at any time.
Q7: What is the company's policy on payment methods?
A7: Chocolat Weiss accepts various payment methods, including PayPal, which offers a "Paiement en 4X" (4 payments) option for purchases over €30. This program allows customers to pay in four installments with no interest or fees.
Q8: What is the company's policy on returns and refunds?
A8: The company does not provide detailed information on its return and refund policy, but it mentions that customers can contact its customer service department to inquire about any issues with their orders.