Web Summary
Q1: What is the physical address of Clay Imports?
A1: The physical address of Clay Imports is not explicitly mentioned in the provided content, but it can be inferred that they are based in San Miguel, as mentioned in the "Media Inquiries" section.
Q2: What types of products does Clay Imports offer?
A2: Clay Imports offers a variety of terracotta-based products, including traditional, modern, and new age terracotta tiles, breeze blocks, installation materials, clay care products, and merchandise. They also have a range of specialty terracottas, such as glazed terracotta and recycled clay.
Q3: What is the industry or sector that Clay Imports operates in?
A3: Based on the provided content, it appears that Clay Imports operates in the tile and flooring industry, specifically in the terracotta market.
Q4: What services does Clay Imports offer to its customers?
A4: In addition to selling products, Clay Imports offers various services, including a trade program for industry professionals, tile consultation, shipping address updates, media inquiries, and customer support through phone, email, and live chat.
Q5: How can customers contact Clay Imports?
A5: Customers can contact Clay Imports by phone at (512) 836-8500, email at contact@clayimports.com, or through their live chat feature. They also have a physical address in San Miguel, but it is not explicitly mentioned in the provided content.
Q6: What is the process for requesting a quote from Clay Imports?
A6: To request a quote from Clay Imports, customers can fill out the quote request form on their website, which will be reviewed by their team within 1-2 business days. They also offer an estimate feature that allows customers to track their order progress online.
Q7: What is the process for tracking an order with Clay Imports?
A7: Customers can easily check their order status online or by emailing the order status team, who will respond within 1-2 business days.
Q8: How does Clay Imports handle shipping and returns?
A8: The provided content mentions that Clay Imports has a refund policy, cancellation policy, and shipping policy in place. However, it does not provide detailed information on their return process or handling of damaged or defective products.