Web Summary
Q1: What is the company's purpose and essence?
A1: The company's purpose is to help people express their essence through conscious fashion, while its essence is to exist as a Colombian company that produces and commercializes clothing and fashion brands.
Q2: Where are the company's plants and offices located?
A2: The company has 6 manufacturing plants in Colombia, with a vertical system that includes processes of spinning, dyeing, textiles, sewing, and shoe-making. It also has administrative offices in Colombia, the United States, Mexico, and Costa Rica.
Q3: What is the company's approach to sustainability?
A3: The company believes in working in harmony with its environment and assumes social and environmental management as a priority. It publishes an annual Sustainability Report and has implemented various initiatives to reduce its impact on the environment.
Q4: How can customers contact the company for more information about their products or services?
A4: Customers can find more information about the company's products and services by visiting their website, contacting them through phone (604) 604 96 00, or writing to asisomos@crystal.com.co.
Q5: What is the company's program for promoting ethical behavior among its employees, suppliers, and partners?
A5: The company has a line of ethics called "ASÍ SOMOS" that reflects its commitment to responsibility in building an organization that embodies values such as constancy, honesty, optimism, positivism, and social sense.
Q6: How can customers report any unethical behavior or concerns they may have about the company?
A6: Customers can report any concerns or unethical behavior through the company's line of ethics, which can be reached by phone (01-8000-180263) or email (asisomos@crystal.com.co).
Q7: What certifications and recognitions does the company hold for its commitment to sustainability and social responsibility?
A7: The company holds various certifications and recognitions that demonstrate its commitment to sustainability and social responsibility, which can be accessed through their website.
Q8: How can customers stay updated about the company's news and initiatives?
A8: Customers can follow the company on social media platforms or visit their website for updates on their latest news and initiatives.