Web Summary
Q1: What is the address of Davao Light and Power Company's franchise area?
A1: The address of Davao Light and Power Company's franchise area is C. Bangoy Sr. Street, Poblacion District, Davao City, Davao del Sur 8000.
Q2: What products or services does Davao Light offer to its customers?
A2: Although the text does not explicitly mention specific products offered by Davao Light, it mentions that the company provides electricity supply to Davao City and surrounding areas. It also offers various customer service platforms such as a round-the-clock phone line, Facebook page, and conveniently located service centers.
Q3: What is the industry or sector in which Davao Light operates?
A3: Davao Light operates in the electric distribution utility sector, specifically as a privately-owned electric distribution company serving the city of Davao and surrounding areas.
Q4: What are some of the services offered by Davao Light's customer service department?
A4: According to the text, Davao Light's customer service department offers top-notch assistance and quality service to its valued customers. The department is staffed by a team of highly trained frontliners who can be accessed through various platforms such as phone line, Facebook page, and conveniently located service centers.
Q5: What is the mission statement of Davao Light?
A5: According to the text, Davao Light's mission statement is "to deliver at the most reasonable cost, safe and reliable electric service to the people and businesses we serve. We affirm that the ultimate measure of success is the satisfaction of our customers."
Q6: What are some of the key milestones in the history of Davao Light?
A6: The text mentions several key milestones in the history of Davao Light, including its incorporation in 1929, its acquisition by the Aboitiz Group in 1946, and its use of Bunker Fuel on Diesel Engines in 1963. It also highlights the company's growth and expansion over the years, including an increase in peak capacity from 1,500 kW to 26,500 kW between 1952 and 1970.
Q7: What is the vision statement of Davao Light?
A7: According to the text, Davao Light's vision statement is "To be world-class electric utilities with delighted customers and engaged stakeholders."
Q8: How can customers access their electricity bill and payment history through MobileAP?
A8: Customers can access their electricity bill and payment history through MobileAP by checking their monthly electricity bill, viewing their payment history for the past 12 months, seeing consumption charts to help monitor energy consumption, registering multiple Davao Light accounts, and checking the list of payment options.