D
DELHI INTERNATIONAL AIRPORT PVT., LTD.
The Delhi International Airport Ltd is a company that operates in the Airlines/Aviation industry. It employs 51-100 people and has $10M-$25M of revenue. The company is headquartered in Madras Electricity System, Tamil Nadu, India.
Country/Area ：India
Company Email ：admin@newdelhiairport.in
Industry ：TransportationAirlines/AviationAirlines, Airports & Air Services
Company address ：Kasturi Building 859-860 Anna Salai, Madras Electricity System, Tamil Nadu, 600002, India
Company website ：*****
Company phone ：+91 4428576300
Established ：1962
Company Revenue ：$12,781,000
Number of employees ：62
SIC Code ：45451
NAICS Code ：48481
Company News
Fitch downgrades Delhi International Airport to 'BB'; outlook negative
Jan 18, 2021
Fitch downgraded Delhi International Airport Ltd's Long-Term Issuer Default Rating from "BB+" to "BB" on the sharp drop in volume in 2020 due to significant travel restrictions to curb Covid spread
Jan 18, 2021
Delhi airport invokes force majeure over revenue sharing with AAIDec 16, 2020
DIAL has also moved court to recover the money it paid to AAI since April
Dec 16, 2020Web Summary
Q1: What is the name of the company's Quality & Service Delivery (QSD) function at Delhi International Airport?
A1: The QSD function at IGIA Airport is responsible for delivering superior service as per the standards of the airport administration, spearheaded by a small group of professionals.
Q2: What are the three verticals under the QSD umbrella?
A2: The three verticals under the QSD umbrella are Operational & Process Excellence, Service Excellence, and Business Excellence.
Q3: What is the name of the workplace organization method used in IGIA's Operational & Process Excellence?
A3: The workplace organization method used in IGIA's Operational & Process Excellence is 5S (Sort, Set in Order, Shine, Standardize, Sustain).
Q4: What is Kaizen and its key elements?
A4: Kaizen refers to Japanese for "Continuous improvement" or "change for the best". Its key elements include making a task simpler and easier, eliminating process Muda's (Waste), and enhancing the efficiency of the work process.
Q5: What is Wandering about Audit (WAA) in IGIA?
A5: Wandering about Audit (WAA) is an audit conducted every week where a team consisting of QSD, Safety, P& E, and an Auditee look for observations related to Statutory, Safety, Aesthetic, Ambience, Function, Fit, Feel, Energy, Environment.
Q6: What is the name of IGIA's dedicated Quality function?
A6: IGIA incorporated a dedicated Quality function in 2006, which has been responsible for identifying quality gaps, providing solutions, doing process audits, and overall quality control at the airport.
Q7: What is the focus of IGIA's Business Excellence initiative?
A7: IGIA's Business Excellence initiative focuses on recognizing that Quality is a journey and not a destination, with the goal of achieving Malcolm & Baldrige Business Excellence Principles.
Q8: What is IGIA's strategic initiative to build a customer-focused organization?
A8: IGIA's one of the key Strategic Initiative is 'Building a Customer Focused Organization', which aims to understand the importance and value the Voice of Customer.
A1: The QSD function at IGIA Airport is responsible for delivering superior service as per the standards of the airport administration, spearheaded by a small group of professionals.
Q2: What are the three verticals under the QSD umbrella?
A2: The three verticals under the QSD umbrella are Operational & Process Excellence, Service Excellence, and Business Excellence.
Q3: What is the name of the workplace organization method used in IGIA's Operational & Process Excellence?
A3: The workplace organization method used in IGIA's Operational & Process Excellence is 5S (Sort, Set in Order, Shine, Standardize, Sustain).
Q4: What is Kaizen and its key elements?
A4: Kaizen refers to Japanese for "Continuous improvement" or "change for the best". Its key elements include making a task simpler and easier, eliminating process Muda's (Waste), and enhancing the efficiency of the work process.
Q5: What is Wandering about Audit (WAA) in IGIA?
A5: Wandering about Audit (WAA) is an audit conducted every week where a team consisting of QSD, Safety, P& E, and an Auditee look for observations related to Statutory, Safety, Aesthetic, Ambience, Function, Fit, Feel, Energy, Environment.
Q6: What is the name of IGIA's dedicated Quality function?
A6: IGIA incorporated a dedicated Quality function in 2006, which has been responsible for identifying quality gaps, providing solutions, doing process audits, and overall quality control at the airport.
Q7: What is the focus of IGIA's Business Excellence initiative?
A7: IGIA's Business Excellence initiative focuses on recognizing that Quality is a journey and not a destination, with the goal of achieving Malcolm & Baldrige Business Excellence Principles.
Q8: What is IGIA's strategic initiative to build a customer-focused organization?
A8: IGIA's one of the key Strategic Initiative is 'Building a Customer Focused Organization', which aims to understand the importance and value the Voice of Customer.
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