ASIA UNION ELECTRONIC CHEMICAL CORP

Q1: What is the company name and its location?
A1: The company name is Asia Union Electronic Chemical Corp, and it has offices in Hsin-Chu (Taiwan), Singapore, Philippines, Japan, and Reno (USA).

Q2: What products does the company specialize in?
A2: The company specializes in high-purity electronic chemical materials, including acids, bases, and other chemicals used in semiconductor and display industries.

Q3: What is the company's mission statement?
A3: The company believes that its purification technology and product re-manufacturing engineering concept are the reasons why customers give their approval to the products, as well as the confidence of the products against the environment.

Q4: What services does the company offer?
A4: The company offers professional service team, contract manufacturing, business scope, environmental policy, group website, product information, process technology, production flow, quality control, product development, and quality management system.

Q5: How can customers contact the company?
A5: Customers can contact the company through phone numbers (Hsin-Chu office: +886-3-6686980, KHH plant office: +886-7-7878485) or email addresses (service.taiwan@auecc.com.tw for Hsin-Chu office and service-auecc@auecc.com.tw for Singapore office).

Q6: What is the company's policy on customer satisfaction?
A6: The company has a total customer satisfaction policy, which means that customers can contact the company to report any issues or concerns.

Q7: How does the company ensure product quality?
A7: The company ensures product quality through automatic COA generation by LIMS, traceability - RFID & CPMS, and quality management system.

Q8: What is the company's policy on social responsibility?
A8: The company has a social responsibility policy, which includes employee welfare, work opportunities, and environmental protection.