ERC PARTS INC.

Q1: What are the physical locations of ERC Hospitality Systems' headquarters and additional office locations?
A1: ERC Hospitality Systems is headquartered in Atlanta, Georgia, with additional office locations in Louisville, KY, Cleveland, OH, Tampa, FL, Lexington, KY, and Evansville, IN.

Q2: What type of POS solutions does ERC Hospitality Systems provide to its customers?
A2: ERC Hospitality Systems provides a wide range of POS solutions, including fast food POS, restaurant POS software, mobile POS solutions, smart surveillance systems, AI timer, video surveillance cloud managed services, kitchen display system, back office software, advanced back office payments, credit card processing, cash discount program, contactless payments, order and pay at the table, cash management, customer engagement, online ordering, loyalty waitlist, drive-thru drive-thru timer, drive-thru headsets, drive-thru menu boards, order confirmation boards, headset repair, POS installation and training, POS project management, and more.

Q3: What is ERC Hospitality Systems' focus in the restaurant industry?
A3: ERC Hospitality Systems focuses on providing cutting-edge restaurant technology solutions for streamlined operations, increased revenue, and business empowerment to quick service and fast casual concepts throughout the US.

Q4: How many restaurants has ERC Hospitality Systems provided POS solutions to over the years?
A4: ERC Hospitality Systems has provided POS solutions to more than 5,000 restaurants.

Q5: What is the company's approach to customer support and service?
A5: ERC Hospitality Systems provides 24/7 support and service, with a skilled staff of technicians extensively trained in the POS software and hardware solutions they sell. They are also a fully authorized service center for the hardware solutions they provide.

Q6: What type of expertise does ERC Hospitality Systems bring to its customers?
A6: ERC Hospitality Systems brings decades of experience providing solutions to restaurants, which has taught them what works — and what doesn’t — in the restaurant industry. They consult with restaurants to understand their needs and challenges and recommend the best POS systems to help them achieve their goals.

Q7: What is the company's approach to technology selection for its customers?
A7: ERC Hospitality Systems chooses Focus POS because it is full-featured, powerful, intuitive, and easy to use. It is designed specifically for businesses like theirs, so they can streamline their workflows and operate efficiently. They also partner with leading POS hardware manufacturers to provide state-of-the-art fast food POS solutions.

Q8: What are the benefits of using ERC Hospitality Systems' POS solutions?
A8: Using ERC Hospitality Systems' POS solutions can help restaurants improve operations, increase revenue, and become more competitive. Their solutions include advanced tools for drive-thru efficiency, tableside service, secure payment processing, and customer engagement.