Web Summary
Q1: What is the physical address of the company ERSTWHILE?
A1: The physical address of Erstwhile is 589 Fifth Avenue, New York, NY.
Q2: What type of products does ERSTWHILE specialize in?
A2: Erstwhile specializes in antique and vintage engagement rings, wedding bands, and other collectible pieces set with antique diamonds.
Q3: In what year did ERSTWHILE start its business operations?
A3: Erstwhile has been in operation since 2010.
Q4: What is the company's policy on returns and exchanges?
A4: Erstwhile offers free shipping on returns in the US, and customers can arrange a return or exchange within 14 days of receipt. The company also provides a complimentary warranty for its products.
Q5: How does ERSTWHILE handle international shipping?
A5: International shipping is available, but it incurs an additional fee of $175. All shipments require an adult signature.
Q6: What is the process for customizing or bespoke engagement rings with Erstwhile?
A6: Erstwhile offers a bespoke service that requires approximately 4 to 6 weeks for creation. Customers can email the company to start a bespoke project, and they will work closely with the team to create a unique piece.
Q7: What is the company's policy on payment options and financing?
A7: The text does not explicitly mention payment options or financing, but it suggests that customers may be able to discuss these details with the company directly.
Q8: How can customers contact ERSTWHILE for inquiries or appointments?
A8: Customers can contact Erstwhile by phone at 212-390-1144, email at info@erstwhilejewelry.com, or visit their physical location at 589 Fifth Avenue, New York, NY. They can also book an appointment online or through the company's website.