ETERNITY ROSE C/O FDM

Q1: What is the physical address of Eternity Rose's office?
A1: The physical address of Eternity Rose's office is Level 20, Tower 2 Darling Park, 201 Sussex Street, Sydney NSW 2000.

Q2: What types of roses does Eternity Rose offer?
A2: Eternity Rose offers premium quality gold-dipped and glazed roses in various styles, including natural rose, platinum-dipped rose, and glazed natural roses.

Q3: In which countries can customers purchase Eternity Rose products?
A3: Customers can purchase Eternity Rose products in Canada, New Zealand, United Kingdom, United States, Germany, France, and other countries.

Q4: What is the phone number for customer inquiries?
A4: The phone number for customer inquiries is 1300 858 414.

Q5: How can customers contact Eternity Rose via email?
A5: Customers can contact Eternity Rose via email at info@eternityrose.com.au.

Q6: What is the purpose of the address provided on the website, and should it be used for sending products?
A6: The address provided on the website is the office address, but it should not be used to send products. Instead, customers should refer to the returns procedure and warehouse address for returning goods.

Q7: What types of gifts does Eternity Rose offer for special occasions?
A7: Eternity Rose offers a range of gift options for special occasions such as Valentine's Day, birthdays, weddings, and anniversaries, including rose petals, pendants, earrings, and preserved boxed roses.

Q8: How can customers track their orders or return products?
A8: Customers can track their orders by contacting Eternity Rose's customer service team. For returning products, customers should refer to the returns procedure on the website and contact the company for assistance.