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FIXFIRM FITTINGS LTD. T/AS FORMED

Fixfirm supplies fixings, fasteners and power tools to builders, engineers and factories all over the UK. With an optional same day and next day delivery, your projects, factory and/or workshop can complete tasks, on plan and to budget. Established for over 40 years, we work with businesses in the Construction, Engineering and Electrical / Mechanical industries. Today, more than ever, our deep knowledge, experience and understanding of the application of the products we supply is making us the choice of today's foremost businesses. In an uncertain economy, we know how important it is to the success of your projects and production lines that our service is hassle-free, fast and reliable. We can give you almost instant access to anything that you need. We put our customers at the centre of our operation as we continually strive to provide better customer service, faster delivery times and competitive pricing. If supply chain efficiency savings and value is essential to your bottom line, we can help you achieve your goals by working closely with you. You can be assigned your own account manager for first-class products at no frills prices. We currently stock over 8000 products from 100's of manufacturers and this list is growing. Get started by signing up for special offers or order now.
Country/AreaUnited Kingdom
Company Emailhello@fixfirm.com
IndustryRetailHome Improvement & Hardware Retail
Company website
Company phone+44 8005944444
Established1971
Company Revenue$3,588,000
Number of employees<25
SIC Code50507
NAICS Code42423
https://www.linkedin.com/company/fixfirmhttps://twitter.com/fixfirmgrouphttps://www.facebook.com/fixfirmhttps://www.instagram.com/fixfirm

Web Summary

Q1: What is the company name and its trading name?
A1: The company's name is FIXFIRM FITTINGS LTD. T/AS FORMED.

Q2: What type of products does Fixfirm offer?
A2: Fixfirm offers a wide range of construction, engineering, and mechanical & electrical products, including fixings, fasteners, safety supplies, building materials, hand tools, power tools, drilling and cutting tools, and more.

Q3: How long has the company been in operation?
A3: The company has over 45 years of industry experience.

Q4: What is the company's mission statement or promise to its customers?
A4: Fixfirm strongly believes in implementing continuous improvement practices and therefore record and monitor their phone calls and emails for the purpose of training staff and improving their customer experience. They also offer a 5 Star Service Promise video on their website.

Q5: What services does Fixfirm offer to its customers?
A5: Fixfirm offers fast, comprehensive service, 24 hours a day, anywhere in the UK. Their services include order by 5pm, receive the next day guarantee, AM delivery on all orders (50% before 10am), FOC delivery on orders over £100, online account for ordering, purchasing and procurement purposes, rebates available, special account terms, no minimum order value.

Q6: What is Fixfirm's Procure-Site system?
A6: Fixfirm's Procure-Site system is an online platform that allows customers to order, purchase, and procure products from the company. It provides a convenient and efficient way for businesses to manage their inventory and ordering needs.

Q7: Does Fixfirm offer any special account terms or benefits to its customers?
A7: Yes, Fixfirm offers special account terms, including rebates available, no minimum order value, and more.

Q8: What is the company's policy on customer feedback and improvement?
A8: Fixfirm records and monitors their phone calls and emails for the purpose of training staff and improving their customer experience. They also have a 5 Star Service Promise video on their website that outlines their commitment to providing excellent service to their customers.

Q9: What is Fixfirm's guarantee policy?
A9: Fixfirm offers an order by 5pm, receive the next day guarantee, AM delivery on all orders (50% before 10am), and FOC delivery on orders over £100.
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