Web Summary
Q1: What is the address of FORUM B VOIL TOOLS GMBH?
A1: The provided text does not mention the company name "FORUM B VOIL TOOLS GMBH" at all. However, it does provide information about a different company called FORUM, which appears to be a neutral services provider for arbitration and dispute resolution.
Q2: What products or services does FORUM offer?
A2: The provided text mentions that FORUM is the designated program administrator for the American Trucking Associations (ATA) Household Goods Dispute Settlement Program. This suggests that FORUM provides services related to arbitration and dispute resolution, specifically in the context of household goods shipments.
Q3: What industry or sector does FORUM operate in?
A3: Based on the provided text, it appears that FORUM operates in the transportation and logistics industry, specifically in the context of interstate household goods shipments.
Q4: What contact information can be used to reach FORUM?
A4: The provided text mentions two phone numbers (952-516-6400 or 800-474-2371) and an email address (contact@adrforum.com) that can be used to contact FORUM. Additionally, the text provides a physical address for FORUM's headquarters in Minneapolis, Minnesota.
Q5: What is the scope of issues that can be arbitrated through FORUM?
A5: According to the provided text, claims related to items damaged during shipment or Carrier charges for interstate shipments may be included in a claim. The arbitration procedures are governed by Section 14708, Title 49, as amended, of the United States Code under the authority of the US Department of Transportation.
Q6: Is there a dollar value cap on a claim submitted through FORUM?
A6: Yes, according to the provided text, claims valued at $10,000 or less are subject to arbitration. However, the Carrier may voluntarily arbitrate claims valued at more than $10,000.
Q7: What is the typical timeframe for the arbitration process through FORUM?
A7: The provided text mentions that the process typically takes between 100 to 160 days depending on complexity. However, this timeframe may be longer if either party requests an extension.
Q8: Can FORUM assist in preparing a claim or submission?
A8: No, according to the provided text, FORUM is a neutral services provider and cannot assist either party in preparing a claim or submission. However, FORUM is available to answer questions regarding the arbitration process in general and the Program Rules.