Web Summary
Q1: What are the company's locations for its repair centers?
A1: The company has three locations for its repair centers: Denver, Calgary, and Philadelphia.
Q2: What type of products does Gear re-Store specialize in repairing and restoring?
A2: Gear re-Store specializes in the aftermarket repair, restoration, and Durable Water Repellency (DWR) treatments for a wide variety of outdoor gear and apparel.
Q3: Who are some of the company's notable clients?
A3: Some of the company's notable clients include Vail Resorts, Canada Goose, Patagonia, and Helly Hansen.
Q4: What is Gear re-Store's proprietary RFID software called?
A4: The company's proprietary RFID software is called Gear Tracer.
Q5: How does Gear Tracer enable customers to track the progress of their items throughout the repair process?
A5: Gear Tracer enables customers to track the progress of their items in real-time through text or email updates, allowing them to stay informed about the status of their repairs.
Q6: What is Gear re-Store's commitment to sustainability?
A6: Gear re-Store is committed to reducing waste and extending the life of outdoor gear through its repair, rebuild, and repurpose services. The company aims to create a sustainable future by partnering with outdoor brands, military and tactical companies, communities, and individuals.
Q7: What inspired Gear re-Store's founder, Russell, to adopt a sustainable approach?
A7: Russell's grandfather, a top architect in Manitoba, instilled in him the importance of resourcefulness during the Great Depression. This upbringing, combined with his 22 years in the Canadian Forces Reserves, taught Russell the value of preserving resources and avoiding unnecessary replacements.
Q8: What is Gear re-Store's approach to DWR reapplication?
A8: Gear re-Store uses Grangers products to professionally launder gear and reapply its water repellent finish, creating high-quality, long-lasting results. The company operates top-of-the-line commercial cleaning equipment that has been specifically programmed to get optimal DWR results while using minimal water.
Q9: What is the company's policy on hiring new employees?
A9: Gear re-Store is currently hiring new employees and invites interested individuals to apply for positions.
Q10: How can customers contact Gear re-Store for repair quotes or to download repair forms?
A10: Customers can contact Gear re-Store by sending an email to [email protected] or [email protected], or by visiting the company's website to request a quote or download a Canadian or American Repair Form.