Web Summary
Q1: What is the company name and its location?
A1: The company name is Golden Concept, and it is based in Sweden.
Q2: What type of products does Golden Concept offer?
A2: Golden Concept offers a wide range of products, including Apple Watch cases, iPhone cases, automatic watches, fashion essentials, and accessories such as sunglasses, leather bags, and jewelry.
Q3: What is the main focus of Golden Concept's business?
A3: The main focus of Golden Concept's business is to provide personalized technology that combines elegance, exclusivity, and prestige through its high-end materials and customization options.
Q4: Is Golden Concept affiliated with Apple or an authorized reseller of Apple products?
A4: No, Golden Concept is not affiliated with Apple nor an authorized reseller of Apple products. It is an aftermarket electronic customisation service.
Q5: What are the estimated delivery times for non-customized products in stock?
A5: The estimated delivery time for non-customized products in stock is 1-5 business days depending on the destination country.
Q6: What is the worldwide shipping rate for orders below $149?
A6: The worldwide shipping rate for orders below $149 is $29.
Q7: Can customers outside of the EU pay inbound duties and taxes on their own?
A7: Yes, customers outside of the EU are liable to pay inbound duties and taxes in accordance with the regulations of their country.
Q8: What is the return policy for Golden Concept products?
A8: Returns and exchanges are accepted within 45 days from the delivery date. However, customized, used, or discounted products cannot be returned or exchanged.