GOOD NEWS
Good News Shoes Ltd is a company that operates in the Retail industry. It employs 6-10 people and has $1M-$5M of revenue. The company is headquartered in London, Greater London, United Kingdom.
Country/Area ：United States
Company Email ：customerservice@goodnews.london
Industry ：Food and AgricultureVehicles & TransportationHome & GardenRetailMedia & InternetMedia & Internet GeneralManufacturingApparel & Accessories Retail
Company address ：23 Berwick St, London, Greater London, W1F 8RB, United Kingdom
Company website ：*****
Company phone ：+44 2074378580
Established ：2016
Company Revenue ：$2,906,000
Number of employees ：<25
SIC Code ：59599
NAICS Code ：45459
Main Products ：SLIMER white ¥23,000 Add to cartFRANK oatmeal ¥23,000 Add to cartFRANK brown ¥23,000 Add to cartFRANK padded black ¥23,000 Add to cartSLIMER black ¥23,000 Add to cartFRANK black ¥23,000 Add to cart
Web Summary
Q1: What is the physical address of the company, Good News London?
A1: The text does not explicitly provide the physical address of the company. However, it mentions that orders are dispatched from a location in the UK and that international orders are shipped with DPD Air Classic service.
Q2: What type of materials are used to make the products sold by Good News London?
A2: According to the website, some of their products are made from organic and recycled materials.
Q3: In what industry is Good News London primarily involved?
A3: Based on the information provided, it appears that Good News London is primarily involved in the fashion industry, specifically in the production and sale of sneakers.
Q4: What services does Good News London offer to its customers?
A4: The website mentions various services offered by Good News London, including delivery and returns tracking, size guides, care guides, FAQs, social media links, and a newsletter sign-up feature.
Q5: How can customers contact Good News London for customer support or to inquire about their orders?
A5: Customers can contact Good News London through email at customercare@goodnews.london or by using the Returns portal to raise a return request. They can also reach out to them via social media platforms such as Instagram and TikTok.
Q6: What is the company's policy on international orders?
A6: According to the website, Good News London automatically selects the currency that matches the customer's delivery location. Standard rate VAT is included in all orders, but customers are responsible for any local country import duty.
Q7: Can customers amend or cancel their orders before they have been dispatched?
A7: Yes, customers can contact customercare@goodnews.london to update any contact information on their order. However, if the order has already been dispatched, it will not be possible to make changes. Customers can request an order cancellation, but this may not be possible once the parcel has been collected by the courier.
Q8: What is Good News London's policy on returns and refunds?
A8: The company offers refunds on all items within 14 days of receipt, provided that the item is returned in an unworn condition with no signs of wear. Customers can return their orders using the Returns portal and will receive a refund once the return has been processed.
Q9: How long does it take for Good News London to process returns?
A9: According to the website, it can take up to 5 days for returns to be processed once received back. A confirmation email will be sent as soon as processed, and refunds may take up to 10 days to fully clear.
Q10: What is the company's policy on exchanges?
A10: Good News London does not currently have an exchange service in place. If customers wish to try a different size or style, they can return their current order for a refund and place a brand new order through the website.
A1: The text does not explicitly provide the physical address of the company. However, it mentions that orders are dispatched from a location in the UK and that international orders are shipped with DPD Air Classic service.
Q2: What type of materials are used to make the products sold by Good News London?
A2: According to the website, some of their products are made from organic and recycled materials.
Q3: In what industry is Good News London primarily involved?
A3: Based on the information provided, it appears that Good News London is primarily involved in the fashion industry, specifically in the production and sale of sneakers.
Q4: What services does Good News London offer to its customers?
A4: The website mentions various services offered by Good News London, including delivery and returns tracking, size guides, care guides, FAQs, social media links, and a newsletter sign-up feature.
Q5: How can customers contact Good News London for customer support or to inquire about their orders?
A5: Customers can contact Good News London through email at customercare@goodnews.london or by using the Returns portal to raise a return request. They can also reach out to them via social media platforms such as Instagram and TikTok.
Q6: What is the company's policy on international orders?
A6: According to the website, Good News London automatically selects the currency that matches the customer's delivery location. Standard rate VAT is included in all orders, but customers are responsible for any local country import duty.
Q7: Can customers amend or cancel their orders before they have been dispatched?
A7: Yes, customers can contact customercare@goodnews.london to update any contact information on their order. However, if the order has already been dispatched, it will not be possible to make changes. Customers can request an order cancellation, but this may not be possible once the parcel has been collected by the courier.
Q8: What is Good News London's policy on returns and refunds?
A8: The company offers refunds on all items within 14 days of receipt, provided that the item is returned in an unworn condition with no signs of wear. Customers can return their orders using the Returns portal and will receive a refund once the return has been processed.
Q9: How long does it take for Good News London to process returns?
A9: According to the website, it can take up to 5 days for returns to be processed once received back. A confirmation email will be sent as soon as processed, and refunds may take up to 10 days to fully clear.
Q10: What is the company's policy on exchanges?
A10: Good News London does not currently have an exchange service in place. If customers wish to try a different size or style, they can return their current order for a refund and place a brand new order through the website.
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