Web Summary
Q1: What is the company name and its official website?
A1: The company name is GROUPE ROYALTY, and its official website can be found at the provided link.
Q2: What products does GROUPE ROYALTY offer?
A2: GROUPE ROYALTY offers a wide range of products, including windows (Urban PVC Collection, Zen Hybride Collection), doors (Thermos Doors, Front Doors, Sliding Doors), and patio doors.
Q3: What industry does GROUPE ROYALTY operate in?
A3: GROUPE ROYALTY operates in the window and door manufacturing industry, specifically in the field of residential construction.
Q4: What services does GROUPE ROYALTY provide to its customers?
A4: GROUPE ROYALTY provides a range of services, including free estimates, installation, repair, and replacement of doors and windows. The company also offers financing options up to 36 months without interest.
Q5: What is the company's promise regarding door and window installation?
A5: GROUPE ROYALTY promises an exemplary installation service, with its own installation teams, who perform their work with passion and precision. The company also offers a 7-year guarantee on door and window installation.
Q6: How does GROUPE ROYALTY measure up to industry standards?
A6: According to the text, 80% of door and window problems are caused by poor installation, which can compromise energy efficiency. GROUPE ROYALTY emphasizes the importance of proper installation and offers its own experienced installation teams.
Q7: What is the company's approach to customer service?
A7: GROUPE ROYALTY aims to accompany its clients throughout the whole process in the best possible way, from initial consultation to project completion. The company also provides a free estimate within 48 hours and offers a range of financing options.
Q8: What is the company's policy on customer self-installation?
A8: While GROUPE ROYALTY allows customers to install their own doors and windows, it strongly advises against this option due to the potential risks of poor installation. The company provides a guide for self-installation (available in French) but emphasizes the importance of proper skills and knowledge.
Q9: What certifications does GROUPE ROYALTY's products hold?
A9: According to the text, all windows by GROUPE ROYALTY have a low E-argon coating thermos, also known as high energy performing windows or low-e glass, which is approved by ENERGY STAR.
Q10: What languages does GROUPE ROYALTY's website support?
A10: The company's website supports both English and French.