GRUNENTHAL DO BRASIL FARMACEUTICA LTDA

Q1: What is the company name and its registered office address?
A1: The company name is Grünenthal DO BRASIL FARMACEUTICA LTDA, with its registered office at TOR, Saint-Cloud Way, Maidenhead, SL6 8BN.

Q2: Where are the Headquarter of Grünenthal Limited located?
A2: The Headquarter of Grünenthal Limited is located in Grünenthal GmbH, Zieglerstraße 6, 52099 Aachen, Germany.

Q3: What type of company is Grünenthal DO BRASIL FARMACEUTICA LTDA?
A3: Grünenthal DO BRASIL FARMACEUTICA LTDA is a science-based pharmaceutical company.

Q4: What services does the company provide regarding its pharmaceutical products?
A4: The company provides medical information services, including answering questions and providing information on its pharmaceutical products.

Q5: Who is responsible for processing personal data submitted by reporters of potential adverse events or product quality complaints?
A5: When you report a potential adverse event/other safety information, product quality complaint or ask a question to the medical information team on a Grunenthal product via this website, any personal data submitted will be processed by Grünenthal Ltd (UK) and Grünenthal GmbH.

Q6: What types of personal data does the company process?
A6: The company processes personal data such as name, profession, contact data, and circumstances of the event for reporters. For patients experiencing adverse events, it collects their name or initials, age, gender, details of the Grünenthal products that were applied, and other information regarding the circumstances of the event.

Q7: What is the legal basis for the processing of personal data?
A7: The legal basis for this kind of processing is article 6 (1) lit. c) GDPR (the processing of the personal data is necessary for compliance with a legal obligation to which we are subject), and art. 9 (2) lit. i) GDPR (processing is necessary for reasons of public interest in the area of public health, on the basis of Union or Member State law).

Q8: Will the company share personal data with third parties?
A8: Yes, the company may be required to share reports of adverse events and product quality complaints, including personal data, with health authorities, licensing partners, and other entities of the Grünenthal group. However, it will not share any personal data that is not necessary for investigating the event with these third parties.

Q9: How long will the personal data be processed for?
A9: Reports about adverse events are stored in the company's systems at least 10 years after the respective product has been withdrawn from the market. Data relating to product quality complaints is stored for a period of 5 years.

Q10: What rights does the company provide regarding personal data?
A10: The company provides the following rights based on applicable privacy laws: Right to information about personal data on you stored by us, Right to deletion or restriction of processing, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms.