Web Summary
Q1: What is the company name and its location?
A1: The company name is Hanes Innerwear Australia (PTY) Ltd., but it seems to be a subsidiary of Champion, as mentioned in the text. However, there is no specific mention of the parent company's name or location.
Q2: What products does the company offer?
A2: The company offers a wide range of products, including hoodies, tees, shorts, accessories for men and women, junior clothing, teamwear, and puffers. They also have a collection of reverse-weave life and Rochester Athletics products.
Q3: In which industry does the company operate?
A3: The company operates in the sports apparel and streetwear industry.
Q4: What services does the company provide to its customers?
A4: The company provides free shipping and returns Australia-wide, as well as easy order tracking. They also offer a loyalty program called "Champion & Me" which rewards customers with free shipping, early access to new product launches, and birthday gifts.
Q5: How can customers contact the company's customer service team?
A5: Customers can contact the company's customer service team by phone at 1800 960 676 or via email. The customer service team is available from 9:00 AM to 4:00 PM AEDT, Monday to Friday.
Q6: What is the company's policy on gift cards?
A6: The company has a policy that excludes Customisation and Collaborations from discounts, and also states that prices as marked are not in addition to other discount or multi-buy offers. Additionally, gift card discounts are not available.
Q7: How can customers stay updated about new products and promotions?
A7: Customers can sign up for the Champion newsletter to receive exclusive offers, early access to new product launches, and birthday gifts. They can also follow @championausnz on Instagram or visit the company's website for the latest news and updates.
Q8: What is the company's stance on sustainability and community?
A8: The company has a commitment to sustainability and community, as mentioned in their website. They have a teamwear section that promotes sustainable fashion practices, and they also acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of Country and pay their respect to Elders past, present, and emerging leaders.
Q9: What is the company's policy on returns and exchanges?
A9: The company has a store credit system for returns and exchanges. However, this information is not explicitly stated in the provided text.
Q10: How can customers shop safely online?
A10: Customers can shop safely online by visiting the company's website via @championausnz Instagram or champion.com.au, or by shopping in-store. The company also advises customers to turn on JavaScript in their browser for a better experience on their site.