Web Summary
Q1: What is the company name and its establishment year?
A1: The company name is Hissen Elektro Mekanisk Verkstad Aktiebolag, and it was established in 1932.
Q2: Where are the company's offices located?
A2: The company has offices in Stockholm and Uppsala.
Q3: What products or services does the company offer?
A3: Hissen offers a range of products and services related to hissing, including repair, maintenance, installation, and modernization of lifts. They also provide consulting services for building owners and residents.
Q4: What is the company's industry?
A4: The company operates in the lift and escalator industry, specifically providing services for the maintenance, repair, and installation of lifts.
Q5: Can you provide more information about the company's services?
A5: Yes, Hissen offers a range of services, including routine maintenance, repairs, and modernization of lifts. They also provide consulting services to help building owners and residents make informed decisions about their lift systems. Additionally, they offer 24/7 emergency services for urgent repairs.
Q6: What is the company's policy on customer satisfaction?
A6: Hissen prioritizes customer satisfaction and strives to provide high-quality service with a focus on safety and reliability. They guarantee their work and stand behind their products, ensuring that customers receive reliable and efficient solutions for their lift needs.
Q7: How does the company handle maintenance and repair of lifts?
A7: The company has a team of experienced technicians who are trained to handle various types of lifts, including those from different manufacturers such as Kone, Schindler, Otis, and Thyssen. They use modern technology and techniques to ensure efficient and effective repairs.
Q8: Can you provide contact information for the company?
A8: Yes, the company's phone numbers are 08-6181200 (Stockholm) and 018-4183410 (Uppsala), with additional emergency contact numbers available. Their email address is info@hissen.se, and they also have a customer portal where customers can access their account information and request services.
Q9: What is the company's policy on data protection?
A9: The company respects its customers' right to privacy and has implemented measures to protect personal data. By using their services, customers agree to allow Hissen to handle their personal data in accordance with applicable laws and regulations.
Q10: Are there any notable events or initiatives by the company?
A10: Yes, the company has recently announced plans to upgrade its emergency phone system, which will affect 2G- and 3G-nets. They have also been involved in various activities for their employees, such as a bowling tournament ring that took place throughout the year.
Q11: How can customers get in touch with Hissen?
A11: Customers can contact Hissen through their phone numbers (08-6181200 or 018-4183410), email address (info@hissen.se), or by filling out an online form on their website. They also have a customer portal where customers can access their account information and request services.
Q12: What is the company's physical address?
A12: The company has two physical addresses, one in Stockholm (Montebellogatan 1-3, 112 62 Stockholm) and another in Uppsala (Lastbilsgatan 6, 754 54 Uppsala).