Web Summary
Q1: What is the company name and its location?
A1: The company name is IBIX SA DE CV, but unfortunately, the text does not provide the exact location of the company.
Q2: What products or services does IBIX offer?
A2: IBIX offers a range of products and services related to control of attendance, access, and comedor (catering) management. These include relojes checadores (time clocks), software systems, and applications for maximum utilization of time clocks.
Q3: What is the industry or sector that IBIX operates in?
A3: IBIX operates in the industry of control of personal, specifically in the areas of attendance, access, and comedor management.
Q4: How can customers contact IBIX for support and service?
A4: Customers can contact IBIX through various means, including phone (81 8191 6000 for Monterrey, 55 9000 0300 for Mexico City, and 800 000 IBIX for the interior of the country), email, or through their website.
Q5: What is the purpose of IBIX's support and service policies?
A5: The purpose of IBIX's support and service policies is to obtain maximum performance from the System IBIX and its hardware and software components, prevent risks, minimize technical problems, optimize system usage, and ensure expert support when needed.
Q6: What benefits does IBIX offer with its Póliza de Servicio (Service Plan)?
A6: With its Póliza de Servicio, customers can enjoy lower prices for services, avoid administrative tasks associated with service requests, and receive free installation of the System IBIX Control of Attendance via email or phone. Additionally, they will have access to updates and new features included in the System.
Q7: What is the duration of IBIX's support and service?
A7: The duration of IBIX's support and service varies depending on the specific plan chosen by the customer. Some plans offer 90 days of free installation and support, while others may require a paid service plan for ongoing support and maintenance.
Q8: How can customers access additional information about IBIX's products and services?
A8: Customers can access additional information about IBIX's products and services through their website, where they will find detailed information on the company's solutions, software systems, and applications.