Web Summary
Q1: What is the company name and its official website?
A1: The company name is Icemob, and its official website can be found at icemob.co.
Q2: Where is the company based?
A2: Unfortunately, the text does not provide information on the specific location of the company's headquarters or manufacturing facilities. However, it mentions that their artisans are based in Istanbul.
Q3: What type of products does Icemob offer?
A3: Icemob offers men's jewelry, specifically chains and pendants, bracelets, rings, and other accessories made from moissanite, a gemstone that is visually identical to diamonds but more affordable.
Q4: What sets Icemob apart from other jewelry companies?
A4: According to the text, Icemob's products are set in 18K white gold plating or solid 925 silver, and they offer an "insane shine" that rivals diamonds. They also claim that their moissanite is visually identical to diamonds and passes diamond testers.
Q5: What materials does Icemob use for its jewelry?
A5: Icemob uses 18K white gold plating and solid 925 silver in some of its products, as well as moissanite, which is a gemstone that is more affordable than diamonds but still offers similar brilliance and fire.
Q6: What is the company's approach to craftsmanship?
A6: The text mentions that Icemob's artisans are "Masters of Materials" and that they craft their jewelry slowly and carefully in-house. This suggests that the company values high-quality craftsmanship and attention to detail.
Q7: How can customers contact Icemob?
A7: Customers can contact Icemob through the website's contact form, which can be found at the bottom of the page. They can also reach out via email at support@icemob.co.
Q8: What is the company's return and exchange policy?
A8: Unfortunately, the text does not provide information on Icemob's specific return and exchange policy. However, it mentions that customers can track their orders and contact the company for assistance with returns and exchanges.
Q9: How long will I receive a response from Icemob after submitting a contact form?
A9: According to the text, Icemob will respond to customer inquiries within 24 hours via email.
Q10: What is the company's focus on sustainability and social responsibility?
A10: Unfortunately, the text does not provide information on Icemob's specific focus on sustainability and social responsibility. However, it mentions that their artisans are based in Istanbul, which may suggest a commitment to supporting local communities.