ICEKAP THERAPEUTICS INC

Q1: What is the company's address?
A1: The company's address is Icekap Therapeutics Inc, PO Box 77 Saanichton BC V8M 2C3 Canada.

Q2: What type of products does the company offer?
A2: The company offers Cold Therapy Medical-grade gel packs that can be used for various purposes such as relieving headaches, migraines, head injuries, and more. They also have a product called Icekap Cool Cap which is designed to provide soothing, long-lasting relief from pain.

Q3: In what industry does the company operate?
A3: The company operates in the healthcare and wellness industry, specifically in the field of pain management and relief.

Q4: What services does the company offer?
A4: The company offers a 60-day money-back guarantee for refund or size exchanges. They also have a sizing guide to help customers choose the right size of their product.

Q5: How can customers contact the company?
A5: Customers can contact the company through phone (Toll Free: 1-833-3ICEKAP) or email (info@icekap.ca). They also have a returns/exchanges policy for any issues with their products.

Q6: What is the company's refund policy?
A6: The company has a 60-day money-back guarantee for refund or size exchanges. If customers are not satisfied with their product, they can contact the company within 60 days to request a refund or exchange.

Q7: How long does shipping take?
A7: According to the company's website, the estimated delivery time is within 7-14 business days, but in one customer review, it was mentioned that the product arrived in three days after ordering.

Q8: Is the company's product customizable?
A8: Yes, the company offers custom orders for partnerships and wholesale. They also have a sizing guide to help customers choose the right size of their product.