Web Summary
Q1: What is the company name and its location?
A1: The company name is Impel, with locations in UK & Ireland, Mexico, Spain, Central & South America, Brazil, Australia & New Zealand, and the Middle East.
Q2: What type of industry does Impel operate in?
A2: Impel operates in the automotive industry, specifically in the fixed operations sector.
Q3: What products or services does Impel offer to its customers?
A3: Impel offers a range of products and services, including the Impel Platform, Merchandising, Communication, Imaging, Enterprise Developer Cloud Integrations, Solutions for Dealership Groups, Local Auto Dealers, Specialty Vehicle Dealers, Aftermarket Operations, Wholesale Auctions, OEMs Custom Solutions, Resources, Case Studies, Testimonials, Reviews, Customer Experience, Customer Support, Knowledge Hub, and more.
Q4: What is the purpose of Impel's partnership with FordDirect?
A4: Impel partnered with FordDirect to bring industry-leading conversational AI solutions to Ford dealers and Lincoln retailers, aiming to improve customer experience and increase productivity and efficiency in fixed operations.
Q5: What are some of the key features of Impel's products and services?
A5: Some key features include 360° WalkArounds, Video Tour, Feature Tour, F&I Advantage, Communication, Sales AI Copilot, Service AI Chat AI, Marketing AI, VINtelligent AI Imaging Capture App AI Image Enhancement Image Cloning Damage Tagging Solutions.
Q6: What is Impel's approach to customer support?
A6: Impel offers Customer Support through various channels, including a Knowledge Hub, Case Studies, Testimonials, Reviews, and direct contact with the company.
Q7: How does Impel ensure data privacy and security for its customers?
A7: Impel ensures GDPR compliance and uses cookies on its website to improve user experience while respecting users' preferences and consent.
Q8: What is Impel's mission or purpose in the automotive industry?
A8: Impel aims to transform fixed operations through AI-powered solutions, improving customer retention, appointment set rates, and repair order revenue for dealerships.