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INSYNC ENTERPRISES LTD

Founded in 2008, Druva offers a cloud platform and provides data protection and management services. They are headquartered in California and Europe with locations across the world.
Country/AreaUnited Kingdom
Company Emailinfo@druva.com
IndustrySecurity softwareSoftware Development & DesignSoftwareDiversified Consumer Services
Company website
Company phone(800) 375-0160
Established2008
Company Revenue$259,021,000
Number of employees800
SIC Code73737
NAICS Code54541
https://www.linkedin.com/company/druvahttp://www.twitter.com/druvainchttp://www.facebook.com/druvainchttps://www.instagram.com/druvainc/

Company News

Druva Appoints John Hultman as Chief Revenue Officer
SANTA CLARA, Calif.--(BUSINESS WIRE)--Druva, the first and only at-scale SaaS platform for data resiliency, today announced the appointment of John Hultman as Chief Revenue Officer. Hultman brings nearly 30 years of global technology sales experience to the role, with deep expertise in SaaS, cloud, and security. Hultman will focus on driving global go-to-market strategy, accelerating growth, and strengthening Druva’s relationships with its customers and partners. “John brings a strong customer-
Druva Peer-Recognized as the Only Customers’ Choice in the 2023 Gartner® Peer Insights™ Voice of the Customer for Disaster Recovery as a Service Report
SANTA CLARA, Calif.--(BUSINESS WIRE)--Druva, the first and only at-scale SaaS platform for data resiliency, today announced that it has been recognized as the only Customers’ Choice in the 2023 Gartner® Peer Insights™ “Voice of the Customer” Disaster Recovery as a Service (DRaaS) Vendor Report. Druva’s distinction as a Customers’ Choice is based on an overall rating of (4.8/5) and 96% willingness to recommend over the last 12 months. The following scores showcase Druva’s ability to
Druva Expands Multi-Cloud Protection with Secure Azure Backup
SANTA CLARA, Calif.--(BUSINESS WIRE)--Druva, the first and only at-scale SaaS platform for data resiliency, today announced cloud-native protection for Azure backups, enabling customers to leverage the simplicity and value of SaaS across their cloud deployments. Druva’s 100% agentless, cloud-native SaaS solution provides air-gapped backups for Azure VMs and reduces total cost of ownership by up to 40% compared to traditional solutions. With a unified cloud platform, customers can easily protect
Druva Supercharges Autonomous Protection With Generative AI
SANTA CLARA, Calif.--(BUSINESS WIRE)--Druva, the first and only at-scale SaaS platform for data resiliency, today unveiled Dru, the industry’s first AI copilot for backup that revolutionizes how customers engage with their data protection solutions. Dru allows both IT and business users to get critical information through a conversational interface, helping customers reduce protection risks, gain insight into their protection environment, and quickly navigate their solution through a dynamic, c
Druva Expands Modern SaaS Data Protection Through Partnership with NEXTGEN Group
SANTA CLARA, Calif.--(BUSINESS WIRE)--Druva announces partnership with NEXTGEN Group to expand Druva's footprint in the Asia-Pacific Region.

Web Summary

Q1: What is the company name and its industry?
A1: The company name is InSync Enterprises Ltd., and it operates in the data security industry.

Q2: What products or services does Druva offer to its customers?
A2: Druva offers a range of cloud-native SaaS platform solutions for data security, ransomware recovery, and cyber resilience across enterprise, cloud, SaaS, and end-user environments. These include public cloud backup, hybrid cloud backup, end-user protection, cyber response & recovery, managed data detection & response, eDiscovery & compliance, and sensitive data governance.

Q3: What is the company's mission statement?
A3: Druva's mission is to ensure its clients' data is always safe and recoverable with its industry-leading cloud-native data security platform. The company aims to provide exceptional customer support, continuous innovation, and proactive solutions that address evolving challenges of data security in the cloud era.

Q4: What awards has the company received for its customer service?
A4: Druva has received several awards for its customer service, including Stevie Awards (3X Gold Sales & Customer Service), Northface Scoreboard Awards (4X Customer Service Excellence), and Gainsight GameChanger Awards (Defender Award 2022).

Q5: What is the company's approach to providing support to its customers?
A5: Druva offers a range of support options, including standard SLAs, premium concierge support, and enhanced SLAs. The company also provides access to its expert team through various channels, such as the Support Portal, phone, knowledge base, documentation, guides, and named tech support engineers.

Q6: What is the company's commitment to customer experience?
A6: Druva is committed to consistently delivering high NPS scores, demonstrating its dedication to building trust with customers. The company also emphasizes transparency and empowering customers to confidently embrace the future of data security.

Q7: How does the company measure its success in terms of customer satisfaction?
A7: Druva measures its success through various metrics, including NPS scores, customer reviews, and ratings from leading enterprises. The company's commitment to delivering exceptional customer service is reflected in its consistently high NPS scores and positive customer testimonials.

Q8: What are some of the key technologies used by Druva?
A8: Druva uses a range of key technologies, including public cloud (Amazon EC2, Microsoft & Azure), hybrid cloud (Azure VM, Azure SQL, Microsoft 365), SaaS apps (Google Workspace, Salesforce, Endpoints), and enterprise workloads (VMware Hyper-V, Nutanix Enterprise Workloads).
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