Web Summary
Q1: What is the physical address of ITO EN (North America) INC.?
A1: The company's address is not explicitly mentioned in the provided content, but it can be inferred that they are based in the United States, as they mention shipping to the 48 contiguous states and do not support international shipping.
Q2: What types of products does ITO EN (North America) INC. offer?
A2: The company offers a variety of tea-related products, including loose leaf matcha powders, tea bags, bottled teas, and other tea accessories.
Q3: In what industry is ITO EN (North America) INC. primarily involved?
A3: ITO EN (North America) INC. is primarily involved in the tea industry, specifically in the production and distribution of Japanese-style teas.
Q4: What services does ITO EN (North America) INC. offer to its customers?
A4: The company offers various services, including wholesale options for authorized business accounts, a return policy (although all sales are final), and customer support through phone, email, and social media channels.
Q5: How can customers contact ITO EN (North America) INC. for inquiries or concerns?
A5: Customers can contact the company through their website's contact form, which allows them to submit questions or comments about products, shipping, or other issues. They can also reach out via phone at 888-832-7832 or email at customerservice@itoen.com.
Q6: Does ITO EN (North America) INC. ship internationally?
A6: No, the company does not currently support international shipping for any of its products. However, they do offer shipping to the 48 contiguous states in the US.
Q7: Can ITO EN (North America) INC. ship to PO Boxes?
A7: Yes, the company can ship most products to anywhere in the US, including PO Boxes, with the exception of bottled teas.
Q8: What is ITO EN (North America) INC.'s return policy?
A8: Due to the nature of their food items, the company does not accept returns for safety reasons. All sales are final, but customers can contact the company at customerservice@itoen.com if there's an issue with their order.