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J.RACENSTEIN

J.Racenstein® Co. ("JRC") is a preeminent distributor of window washing supplies, tools and equipment in the United States. JRC has been in the business for over 99 years and is nationally recognized as the comprehensive solution to the window washing cleaning industry. A brief history Joseph Racenstein started the business in 1909. The business started in the lower east side of Manhattan. During that time, Joseph peddled cleaning supplies directly to office buildings. He took orders for the day, went home and filled the orders and delivered the supplies generally the next day. Joseph was always in the distribution side of the business. Joseph had two sons Irwin and George Racenstein. George and Irwin both joined the family business. In the 1930s, George bought Irwin out and ran the business for the next 40 plus years. George focused his selling efforts along the atlantic seaboard and concentrated in the New York area. George Racenstein's son, Marty joined JRC in the 1950s as a salesman for the business. Marty was a consummate salesperson always out on the road visiting clients. Marty loved his window washing customers and spent all his time developing long lasting customer relationships. So much time was spent developing customer that in 1978, Bob Ertel was approached by George to join the company and work with him to improve the operating portion of business at J.Racenstein. In 1980 Bob Ertel bought out George and he and Marty became partners. Marty Selling and Bob supporting the sales. Bob's prior background was in retail and he felt that the business needed a catalog which was hot and kept the business flourishing through the 80's and 90's. Bob Ertel retired in 2005 selling the business to long-time friend Cameron Riddell, and Steve Blyth. Since transition, J.Racenstein® has been busy. A warehouse and sales office was opened n California in 2005. This with the addition of some great sales people has our phones covered from 8am to 8pm Eastern time.
Country/AreaUnited States
Company Emailinfo@jracenstein.com
IndustryBusiness ServicesSafety and SecurityBusiness Services GeneralGifts & CraftsConstruction & Real Estate
Company website
Company phone(201) 809-7500
Established1909
Company Revenue$5,642,000
Number of employees<25
SIC Code50508
NAICS Code42423
Main ProductsEttore Rubber Master ReplacementGardiner CLX 27ft Pole Carbon CompositeReel Stainless Steel w/ 125ft 3/8in hoseDescender ID S 7/16in PetzlProTool Coconut Shell Natural Fiber Scrub Pad 4in x 9inProTool Soft Wash Metering System ProTool Valves3rd Hand Ladder Strap SkyGenieDiamond Magic Hard Water Stain Remover - Surface RestorerGardiner TRAD Extension Pole with TipTriumph Straight Scraper MK3 06in 150mm with Double Edged 0.20mm Carbon Steel BladeSorbo Ultra 45 ChannelANSI X-Large Steel Triple Lock CarabinerFront9 Restoration F9 Efflorescence/Calcium RemoverEttore Handle Master ClassicJ Racenstein Gardiner World Tour T ShirtDescender MIOUltracender Ascender (2) CMIProTool Pro Hard Water Stain Remover QtChair padded 4 point w/belt Sky GenieSorbo Viper ChannelFront9 Restoration Rust Remover F9 B.A.R.C.Brush Boar Hair 18in 4 pencil TuckerProTool Red Building Cleaner Degreaser GallonSolid Braided Nylon Rope 1/2in 600Gardiner Standard Extender Section #10 70inProTool J Racenstein Water Fed Brush Shirt LargeBlades Triumph Carbon 06 inch 0.20mm Thick (25 Pack)KMIII Rope 7/16in 600Sky Genie Descender Large 1/2in RopeLifeSaver Full Body Harness XL Sky GenieOneRestore Restoration Detergent GalECO Cart RODI Purification System39in Water Powered Rotary Brush Kit CompleteH2Pro Max Cart SS Housings 110v Pump#922 Harness Lightweight Small to Large GemtorProTool Sticky Single PintRope Rider Descender 3 SlotRope Grab ASAP 7/16in-1/2in PetzlGardiner SuperMax 3K 50ft Tele Pole HM carbonGardiner SLX 39ft Tele Pole Carbon CompleteTitan Labs Glass Gleam 4 Window Cleaning SoapProTool Screen King ToolRODI WALL MOUNT KITSProTool HiFlo Pure Water Ultra Cart SS 12V or 110VHarness Ektor XL KongProTool RODI carts and Gardiner PolesRope Grab 5/8in with 3ft LanyardChair 2 point w/sewn on belt Sky GenieKMIII Rope 1/2in 600Scraper Triumph MK3 Angled 06inGardiner X3 Xtreme 47ft High Modulus Carbon PoleRope Grab 1/2in 3ft Shock Absor LanyardSafety Core HiVee Rope 1/2in 600Gardiner Ultimate 46ft Tele Pole HM Carbon KevlarSOFT WASH WALL MOUNTSSafety Core Rope 1/2in 600Blades Triumph Stainless Steel 06 inch 0.15 mm Thick (25 Pack)KMIII Rope 7/16in 1200Carabiner ANSI Modified D Triple LockEttore Channel ClassicH2Pro RODI Cart SS Housings 40in ROJ Racenstein Ettore Patent T shirt LargeGutter Butter Gutter Cleaning DetergentRope Grab ANSI 7/16in Back-Up KongProTool StickyProTool J Racenstein Space Man Sweatshirt Large GrayEBC Detergent, Degreaser EnviroBio Cleaner Gallon
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Web Summary

Q1: What is the physical address of J.Racenstein Co.?
A1: The physical address of J.Racenstein Co. is 3201 S Harbor Blvd, Santa Ana, CA 92704, UNITED STATES.

Q2: What products does J.Racenstein Co. offer?
A2: J.Racenstein Co. offers a variety of cleaning solutions and equipment for exterior building maintenance, including window cleaning, solar panel cleaning, water-fed cleaning, pressure washing, soft wash, and pure water filtration systems.

Q3: In which industry is J.Racenstein Co. primarily involved?
A3: J.Racenstein Co. is primarily involved in the cleaning solutions and equipment industry, specifically focusing on exterior building maintenance and window cleaning.

Q4: What services does J.Racenstein Co. provide?
A4: J.Racenstein Co. provides a range of services related to its products, including custom builds, advice, education, and support for customers.

Q5: How can customers contact J.Racenstein Co.?
A5: Customers can contact J.Racenstein Co. through various means, including phone (201) 809-7500), email, or by logging into their account to access order status, help center, and other resources.

Q6: What is the company's return policy?
A6: The company does not explicitly state its return policy in the provided content, but it mentions that orders over $50 enjoy free shipping with a web promotion. It also provides a return policy for customers who need to cancel or change their order.

Q7: How can customers track their orders and access transaction history?
A7: Customers need to log into their account to access their transaction history and order status, which is only accessible after logging in.

Q8: What payment methods does J.Racenstein Co. accept?
A8: According to the provided content, J.Racenstein Co. accepts various payment methods, including credit cards (with some restrictions) and PayPal.
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