Web Summary
Q1: What is the physical address of Labo America Inc.'s office?
A1: The Americas Labo America, Inc. has an office located at 920 Auburn Court, Fremont, CA 94538.
Q2: What products does Labo America Inc. manufacture and sell?
A2: Labo America Inc. manufactures and sells a range of microscopes and imaging devices under the Labomed brand, including modular line of microscopes for laboratory and surgical suites.
Q3: In which industry is Labo America Inc. primarily involved?
A3: Labo America Inc. is primarily involved in the medical microscopy industry, specifically in the production of high-quality microscopes and optical instruments for research and medical diagnostics.
Q4: What services does Labo America Inc. offer to its customers?
A4: Labo America Inc. offers a range of services, including product inquiries, demo requests, service and support, warranty claims, product maintenance and support, FAQs, quality policy, fulfillment policy, and newsletter sign-up.
Q5: How can customers contact Labo America Inc.'s customer support team?
A5: Customers can contact Labo America Inc.'s customer support team by submitting a request through the company's website or by calling +1.510.445.1257 from within the United States only.
Q6: What certifications does Labo America Inc.'s manufacturing facilities hold?
A6: Labo America Inc.'s manufacturing facilities are ISO 9001:2015 and ISO 13485:2016 certified, and FDA registered, indicating excellence in operating and manufacturing practices.
Q7: What is the company's mission statement?
A7: The company's mission statement is "THE BEST OR NOTHING THAT IS OUR FOCUS," which reflects its commitment to delivering high-quality microscopes and optical instruments with a focus on precision and performance.
Q8: How does Labo America Inc. approach quality control and improvement?
A8: Labo America Inc. has a quality policy that emphasizes the importance of customer satisfaction, careful synchronization of design, engineering, and production processes, thoughtful execution of quality control and product support, and continuous progression toward an ideal state of performance.
Q9: What is the company's warranty policy for its microscopes and accessories?
A9: Labo America Inc.'s microscopes and accessories are covered by a manufacturer's warranty that ensures customers' peace of mind and provides a high level of quality systems and controls in place to make sure only the best products leave the company's doors.
Q10: How does Labo America Inc. approach product maintenance and support?
A10: Labo America Inc. has a team ready to assist with its microscopes and accessories, providing professional support and guidance to customers every step of the way.
Q11: What is the company's fulfillment policy for online transactions?
A11: Labo America Inc. is committed to providing a secure, transparent, and seamless online transaction experience for its customers, adhering to industry best practices, including Payment Gateway processing guidelines, to ensure a smooth purchasing experience.
Q12: How can customers stay informed about Labo America Inc.'s products and services?
A12: Customers can sign up for the company's newsletter to receive updates on new products, promotions, and other relevant information.