Web Summary
Q1: What is the company name and its location?
A1: The company name is Lake Cleaning and Catering Supplies, and it is located at US Swan House, Units 4-5, East Yar Road, Sandown, Isle of Wight PO36 9AY.
Q2: When was the company established?
A2: The company was established in 1984 by Frank Leonard in Lake.
Q3: What type of products does the company offer?
A3: The company offers a wide range of janitorial and catering products, including own brand Swan Chemicals, paper products, chemicals, janitorial supplies, plastic sacks, catering disposables, tabletop ware, bar accessories, glassware, lighting, hotel and catering supplies, and window cleaning products.
Q4: What is the company's approach to customer service?
A4: The company believes in offering a friendly, attentive, and flexible service to its customers. It aims to provide a "One Stop Shop" for cleaning and catering needs, and has developed a relationship with local businesses to meet their specific requirements.
Q5: How does the company handle technical support and urgent requests?
A5: The company has a fleet of vehicles managed by its own operations team, which enables it to respond quickly and efficiently to urgent requests. It also provides technical support to its customers, ensuring that they receive the best possible service.
Q6: What is the company's approach to product range and availability?
A6: The company aims to stock everything its local customers will need to run their business. However, as its stocked range changes, there may be more or different products available in its shop in Sandown. The company also offers a flexible delivery service, which can be tailored to meet the specific needs of each customer.
Q7: How does the company handle customer inquiries and requests?
A7: The company has made significant efforts to improve its online presence through this website, which aims to show simply what products are available for new and existing customers. It also provides a contact page with details on how to reach the company, including phone number 408200.
Q8: What is the company's objective in terms of product quality and value?
A8: The company's objective is to offer the best quality product range at competitive prices, while not forgetting value for money. It has developed a reputation as the Isle of Wight's premium supplier of cleaning and catering supplies, and aims to continue providing excellent service to its customers.
Q9: What sets the company apart from others in the industry?
A9: The company is unique in that it offers a "One Stop Shop" for cleaning and catering needs, which sets it apart from other suppliers. It has also developed a strong relationship with local businesses, which enables it to provide tailored services to meet their specific requirements.
Q10: What is the company's commitment to its customers?
A10: The company believes in providing a friendly, attentive, and flexible service to its customers. It aims to build long-term relationships with its customers, and is committed to providing excellent service and support throughout the day-to-day running of their business.