Web Summary
Q1: What is the company name and its location?
A1: The company name is Custom Window Systems (CWS), and it is located in Ocala, Florida.
Q2: When was the company founded?
A2: CWS was founded in 1986 by Floridians, specifically designed to meet the needs of builder projects and the requirements of Florida's intense climate.
Q3: What types of products does CWS offer?
A3: CWS offers a range of high-quality windows, doors, sunroom solutions, garage door screens, and other custom window systems tailored for Florida's unique climate conditions.
Q4: What is the company's warranty policy?
A4: CWS products are backed by some of the strongest warranties in the business, with various warranties available for different product lines, including vinyl, aluminum, and sunroom solutions.
Q5: How can homeowners contact CWS customer service?
A5: Homeowners can contact CWS customer service directly at (352) 368-6922 (CWS Direct Office) or toll-free at (800) 327-3086. They can also find an authorized dealer to purchase their products.
Q6: What is the company's manufacturing process like?
A6: CWS has state-of-the-art manufacturing facilities with over 700,000 square feet of modern production space, ensuring that their products are constructed to achieve exceptional levels of impact resistance, safety, security, and performance.
Q7: How does CWS ensure timely delivery and customer service?
A7: CWS is committed to on-time delivery and provides a dedicated customer service team that answers calls in 30 seconds or less. They also have a network of authorized dealers across Florida, Georgia, North Carolina, and South Carolina.
Q8: What sets CWS apart from other window companies?
A8: CWS products are designed, built, and tested to endure harsh Florida conditions, making them a trusted local brand for homeowners who want high-quality windows, doors, and sunroom solutions that can withstand the state's intense climate.