LIMITHREADS

Q1: What is the company name and its official website?
A1: The company name is Limithreads, and its official website can be found at limithreads.com.

Q2: What type of products does Limithreads offer?
A2: Limithreads offers anime-inspired merchandise, including hoodies, crewnecks, windbreakers, accessories, and bundle deals.

Q3: In what industry is Limithreads primarily involved?
A3: Limithreads operates in the e-commerce and retail industry, specializing in anime-inspired merchandise.

Q4: What is the company's shipping policy?
A4: Limithreads uses USPS/UPS/DHL to ship orders, with processing times ranging from 2-3 weeks. Delivery times are 2-5 days within the US, and international shipping is available at an additional cost.

Q5: How should customers care for their purchases from Limithreads?
A5: Customers are advised to wash their items in cold water using a mild detergent, and to air-dry or dry on low heat to help preserve the embroidery. It's also recommended to flip clothes inside out to extend the life of the embroidery.

Q6: What is Limithreads' return and refund policy?
A6: Currently, Limithreads does not accept returns or refunds due to its made-to-order business model. However, if an order is defective, damaged, or incorrect, customers can contact support@limithreads.com for assistance. Exceptions include custom products and certain items that cannot be returned.

Q7: How should customers ensure accurate address entry during checkout?
A7: Customers are responsible for ensuring the accuracy of their address when filling out their information during checkout. Incorrect addresses may result in additional costs, so it's essential to double-check the details before submitting the order.

Q8: What is Limithreads' contact information for customer support?
A8: Customers can reach out to Limithreads' support team via email at support@limithreads.com or by contacting them directly through their website.