Web Summary
Q1: What is the company name and its location?
A1: The company name is Livingstone International (PTY) Ltd., which is based in Australia.
Q2: What industry does the company operate in?
A2: The company operates in various industries, including healthcare, laboratory, protective wear, beauty, first aid, cleaning and hygiene, and many more.
Q3: How many products does the company offer?
A3: Livingstone offers over 65,000 products to cater to the needs of its diverse customer base.
Q4: What is the company's goal regarding sustainability?
A4: The company aims to become carbon neutral by 2024 and has expanded its eco-conscious product ranges, introducing FSC-certified products to mark a significant step towards a more sustainable future.
Q5: How does the company ensure reliable supply chain management for its customers?
A5: Livingstone has implemented the 'No-Back-Order Program' to guarantee consistent supply chain reliability and simplified stock management, allowing healthcare providers to focus on delivering exceptional care without supply interruptions.
Q6: What is the company's approach to customer service?
A6: The company prioritizes customer satisfaction through a dedicated customer service team, now contactable via web chat, phone, and email, as well as optimized website and ordering platforms for accessibility and inclusivity.
Q7: How does the company support its customers in rural and remote areas of Australia?
A7: Livingstone offers a nationwide delivery service to ensure that essential healthcare supplies reach every corner of Australia, including metro, rural, and remote areas.
Q8: What is the company's commitment to supporting First Nations peoples and their communities?
A8: As an Australian-owned company, Livingstone is passionate about developing initiatives that support and provide opportunities for First Nations peoples, their communities, and other key stakeholders.