Web Summary
Q1: What is the address of the company's location?
A1: The company does not provide its physical address in the given text, but it mentions that it locally services the NYC and Orlando, FL metro areas.
Q2: What types of hair products does the company offer?
A2: The company offers various types of hair products, including Brazilian Body Wave, Brazilian Straight, Brazilian Loose Wave, and Luxury Hair 4 Bundle Sale. These products are available in different lengths (14", 16", 18", 20", 22", 24", 26", 28").
Q3: What is the industry that the company operates in?
A3: The company operates in the hair extension and beauty industry, specifically in the market for high-quality virgin human hair.
Q4: What services does the company provide to its customers?
A4: The company provides exceptional customer service, including a strict quality control process to ensure that its clients receive only the best virgin human hair. It also offers exchanges and returns, but with certain conditions.
Q5: How can customers contact the company for more information or to purchase products?
A5: Customers can contact the company through email at [email protected] or by visiting one of their local reps in the NYC and Orlando, FL metro areas.
Q6: What is the company's policy on returns and exchanges?
A6: The company has a strict no-returns policy, but it does offer exchanges under certain conditions. Exchanges must be made within 7 days of the original receipt, and the items must be in their original condition with all tags and packaging included.
Q7: What is the quality control process that the company uses to ensure its products meet high standards?
A7: The company's quality control process involves washing, conditioning, and air-drying the hair to prevent excessive tangling and matting. It also machine wefts the hair to minimize shedding.
Q8: How can customers purchase additional services or upgrades for their hair products?
A8: Customers can add additional services such as Loose wave, Deep wave, and Tight Curly, as well as Lace Closures, 12, 14 & 16 Lace Frontals-12, 14, 16, 18, Premium 12,14,16,18 - $ 260.00, etc., to their hair products for an additional fee.