Web Summary
Q1: What is the physical address of Master Link Trading Ltd.,
A1: The physical address of Master Link Trading Ltd. is 13590 SW 134th Ave, suite 205, Miami FL 33186.
Q2: What products or services does Master Link Group offer?
A2: Master Link Group offers a range of products and services including inbound call services, technical support, text messaging, chat support, interactive voice response, email response, order management, and more.
Q3: In which industry is Master Link Trading Ltd. primarily involved?
A3: The provided content does not explicitly state the primary industry in which Master Link Trading Ltd. operates; however, it mentions that they handle various industries such as immigration services, car industry, and ministries, suggesting a broad range of sectors.
Q4: What are the three steps to success offered by Master Link Group for inbound call services?
A4: The three steps to success offered by Master Link Group for inbound call services are: STEP 1: Set up a Call, STEP 2: Receive a Proposal, and STEP 3: Get Results.
Q5: What is the purpose of Master Link Group's live chat support?
A5: The purpose of Master Link Group's live chat support is to provide proactive and reactive assistance to customers, ensuring that they never feel alone while browsing or shopping on your website. It aims to increase sales, retain customers, create brand loyalty, and boost customer experience.
Q6: How does Master Link Group handle multiple visitors at the same time during live chat support?
A6: Master Link Group handles more than one visitor at a time during live chat support, reducing costs while maintaining quality, by anticipating customers' needs and providing personalized assistance.
Q7: What is the role of interactive voice response in Master Link Group's services?
A7: The interactive voice response allows Master Link Group to connect customer needs with the correct representatives, providing full and efficient support. It enables direct communication between customers and specialists, enhancing overall customer experience.
Q8: How does Master Link Group measure the effectiveness of its proactive and reactive live chat events?
A8: Master Link Group provides customized reports to measure the effect of proactive and reactive live chat events on check-out errors, shopping cart abandonment, customer satisfaction, conversion rates, and average order values.