Web Summary
Q1: What is the address of Masterpiece Jewellery's store?
A1: The address of Masterpiece Jewellery's store is Shop 6 Opera Quays, 2 East Circular Quay, Sydney NSW 2000, Australia.
Q2: What types of pearls does Masterpiece Jewellery offer?
A2: Masterpiece Jewellery offers various types of pearls, including South Sea Pearls, Tahitian Black Pearls, and Freshwater Pearls.
Q3: In what industry is Masterpiece Jewellery primarily involved?
A3: Masterpiece Jewellery is primarily involved in the jewelry industry, specifically in the sale of highquality Australian gemstones, including opals, sapphires, and diamonds.
Q4: What services does Masterpiece Jewellery offer to its customers?
A4: Masterpiece Jewellery offers various services to its customers, including a satisfaction guarantee, free shipping on all items, and a 30day return policy.
Q5: How can customers contact Masterpiece Jewellery?
A5: Customers can contact Masterpiece Jewellery through phone at +61 (02) 9252 5218, email at sales@masterpiecejewellery.com.au, or through their website's contact form.
Q6: What is the company's policy on caring for opal jewelry?
A6: Masterpiece Jewellery advises customers to store opal jewelry in a soft, padded container to protect it from scratches and damage. They also recommend avoiding extreme temperatures, chemicals, and physical activities that may cause damage to the opal.
Q7: Can customers purchase goods dutyfree at Masterpiece Jewellery's store?
A7: Yes, customers can purchase goods dutyfree at Masterpiece Jewellery's store if they are tourists visiting Australia and meet certain requirements.
Q8: What is the company's policy on caring for pearl jewelry?
A8: Masterpiece Jewellery advises customers to clean their pearls gently with a soft cloth and avoid exposing them to harsh chemicals, perfumes, or cosmetics. They also recommend storing pearls in a cool, dry place and avoiding contact with perspiration.
Q9: How can customers track their orders and make claims for refunds?
A9: Customers can track their orders through Masterpiece Jewellery's website and contact the company directly to make claims for refunds if they need to return or exchange an item.
Q10: What is the company's policy on caring for sapphire jewelry?
A10: Masterpiece Jewellery advises customers to clean their sapphires gently with a soft cloth and avoid exposing them to harsh chemicals, perfumes, or cosmetics. They also recommend storing sapphires in a cool, dry place and avoiding contact with physical stress that may cause damage to the stone.
Q11: Can customers purchase Masterpiece Jewellery's products online?
A11: Yes, customers can purchase Masterpiece Jewellery's products online through their website, which offers a wide range of highquality Australian gemstones and jewelry pieces.
Q12: What is the company's policy on caring for diamonds?
A12: Masterpiece Jewellery advises customers to clean their diamonds gently with a soft cloth and avoid exposing them to harsh chemicals, perfumes, or cosmetics. They also recommend storing diamonds in a cool, dry place and avoiding contact with physical stress that may cause damage to the stone.
Q13: Can customers get a bonus product sent to them for free for every 10 orders referred?
A13: Yes, customers can refer friends and family to Masterpiece Jewellery's website and receive a bonus product for every 10 orders referred.