Web Summary
Q1: What is the address of Matrix Concepts LLC?
A1: The address of Matrix Concepts LLC is 28406 Constellation Rd., Valencia, CA 91355 USA.
Q2: What products does Matrix Concepts LLC offer?
A2: Matrix Concepts LLC offers a wide range of products including bike stands, cans, tool boxes, ramps, tiedowns, mats, tents, tables, and chairs for track and garage accessories, as well as limited edition custom ID, casual wear, matrix electronics, cleaners & lubricants, tailgate adjusters, and more.
Q3: In which industry does Matrix Concepts LLC operate?
A3: Matrix Concepts LLC operates in the motorcycle and off-road racing industry, specifically catering to dirt bike enthusiasts and professionals.
Q4: What services does Matrix Concepts LLC provide?
A4: Matrix Concepts LLC provides a variety of services including international shipping, route package protection, and customer support through their website and contact information.
Q5: How can customers get in touch with Matrix Concepts LLC for assistance or returns?
A5: Customers can fill out the contact form on the website, call them at (661) 253-1592, or email them at info@group6usa.com to receive assistance or help with returns.
Q6: What is Route Package Protection and how does it work?
A6: Route Package Protection is a shipping insurance company that Matrix Concepts LLC has integrated into their website. It provides complete protection for shipments and orders against loss, theft, or damage in transit, ensuring customers get what they paid for.
Q7: Does Matrix Concepts LLC offer free ground shipping on all retail orders over $150?
A7: Yes, Matrix Concepts LLC offers free ground shipping on all retail orders over $150 for US continuous territories customers only.
Q8: Are there any specific shipping restrictions or requirements for international orders?
A8: Yes, currently Matrix Concepts LLC cannot process international orders directly on the website. However, they offer free ground shipping on all retail orders (without discount or team codes) over $150 for US continuous territories customers only. Alaska, Hawaii, US Virgin Islands, and Puerto Rico do not qualify for free freight, and website estimates freight at checkout for these territories packages are repriced at actual pricing and customer is notified before shipping.