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MEDICRYSTAL LLC

The main objective of our team is to help others get the FIR InfraRed heat, Negative Ions, Amethyst and other crystals powers, PEMF (VLF), Photon and Magnetism mattresses for an affordable cost. Our FIR belts, pillows and mats with gems and crystals can be purchased directly from us on MediCrystal.Com. Our payment gateway is provided by the most trusted Shopify checkout process. We accept all major cards, Apple pay, PayPal and ship worldwide. All sales are covered by full MediCrystal warranty. Please, contact us at MediCrystal@MediCrystal.com with any questions or inquiries. The mats sold by us are subject to 30 days risk free purchase and easy return policy. Please, note that though the warranty coverage may be transfered if you received a brand new mat as a gift, but it should be done within 30 days of original purchase. Discounted customer returns or used mats sold on eBay or by private sellers or unauthorized resellers are not warrantied by us. Also all discounted or used mats sales are final and are not subject to returns. Our strengths are: Professional experience in alternative and holistic health practices Our own distinctive "MediCrystal" brand Construction from the highest quality components, in the most experienced CE certified factories in China Direct online sales to customers CEO level customer support Compact hard working family team (you can see us in the catalog illustrations. :-) Low operating expenses passed as savings on to our customers What is MediCrystal® Mat?
Country/AreaUnited States
Company Emailsupport@medicrystal.com
IndustryBeautyRetailRetail GeneralGifts & CraftsRenewable Energy
Company website
Company phone(800) 362-2088
Established2016
Company Revenue$958,000
Number of employees<25
SIC Code50504
NAICS Code45456
Main ProductsMediCrystal FIRM Red-Violet Amethyst Tourmaline Mini PillowPhoton Magnetic FIR Mats220V ControllersMediCrystal FIRM Red-Brown Amethyst Mini PillowMediCrystal 7-Gems Bio-Stimulation FIR MatFlexible FIR MatsMediCrystal SOFT Red-Violet Infrared Amethyst Tourmaline PillowPillows with Natural Crystals110V ControllersMagnetic FIR MatsClassic FIR MatsKnowledge BaseThermoGem Flexible Infrared Heat 3-Gems PadMediCrystal Purple Bio-Stimulation Amethyst Flexible FIR PadMediCrystal FIRM Red-Brown Amethyst PillowMediCrystal 5-Gems Bio-Stimulation Flexible FIR PadMediCrystal Flexible FIR Bian Jade Tourmaline Pad
http://www.twitter.com/medicrystalhttps://facebook.com/medicrystalhttps://www.youtube.com/medicrystalhttps://www.instagram.com/medicrystal_mat

Web Summary

Q1: What is the official website of MediCrystal LLC, and what type of products does it feature?
A1: The official website of MediCrystal LLC can be found at the provided link. It features a variety of products, including Classic FIR Mats, Magnetic FIR Mats, Photon Magnetic FIR Mats, Flexible FIR Mats, Pillows with Natural Crystals, and Spare Parts & Accessories.

Q2: What is the purpose of the "Trade-In & Upgrades" section on the website?
A2: The "Trade-In & Upgrades" section allows customers to trade in their old products for new ones or upgrade to a higher model. This section provides information on how to initiate the trade-in process and what benefits customers can expect.

Q3: What is the warranty policy of MediCrystal LLC, and how does it apply to its products?
A3: The warranty policy of MediCrystal LLC covers its products for a certain period, typically 1-2 years. During this time, customers can return or exchange their products if they are defective or do not meet expectations.

Q4: What is the shipping policy of MediCrystal LLC, and how does it affect customer delivery times?
A4: The shipping policy of MediCrystal LLC varies depending on the location. Customers in certain countries may receive faster shipping options, while others may require longer delivery times due to customs clearance or other factors.

Q5: How can customers contact MediCrystal LLC for customer support or to inquire about products?
A5: Customers can contact MediCrystal LLC through various channels, including phone, email, and live chat. The company also provides a FAQ section on its website that addresses common questions and concerns.

Q6: What is the exchange rate policy of MediCrystal LLC, and how does it affect international customers?
A6: MediCrystal LLC offers competitive exchange rates for international customers. The company accepts various currencies, including USD, EUR, and others, and provides a currency conversion tool on its website to help customers calculate their costs.

Q7: What is the return policy of MediCrystal LLC, and under what circumstances can customers initiate a return?
A7: The return policy of MediCrystal LLC allows customers to return products within a certain timeframe (usually 30 days) if they are not satisfied with their purchase. Customers must contact customer support to initiate the return process.

Q8: What is the wholesale and affiliate program offered by MediCrystal LLC, and how can customers participate?
A8: The wholesale and affiliate program of MediCrystal LLC allows businesses and individuals to purchase products at discounted rates or earn commissions for promoting the company's products. Customers can contact customer support to learn more about these programs and initiate the application process.

Q9: What is the military and health personnel discount policy of MediCrystal LLC, and how does it benefit eligible customers?
A9: The military and health personnel discount policy of MediCrystal LLC offers discounted rates for eligible customers, including military personnel, healthcare professionals, and first responders. Customers must provide proof of eligibility to receive the discount.

Q10: What is the charity program offered by MediCrystal LLC, and how does it support a good cause?
A10: The charity program of MediCrystal LLC supports various charitable organizations and initiatives. The company donates a portion of its profits to these organizations and encourages customers to participate in fundraising campaigns or donate products to those in need.

Q11: What is the account page feature on MediCrystal LLC's website, and how can customers access it?
A11: The account page feature allows customers to view their order history, track shipments, and manage their accounts. Customers can access this feature by logging into their account credentials on the company's website.

Q12: How can customers find products on MediCrystal LLC's website, and what features facilitate product search?
A12: Customers can find products on MediCrystal LLC's website using various search filters, including product category, keyword, and price range. The website also features a product catalog that allows customers to browse products by type or brand.

Q13: What is the knowledge base feature of MediCrystal LLC's website, and how does it provide value to customers?
A13: The knowledge base feature provides customers with access to FAQs, tutorials, and other resources that help them understand their products and use them effectively. This feature saves customers time and reduces support queries.

Q14: What is the safety warning policy of MediCrystal LLC, and how does it protect customers from potential hazards?
A14: The safety warning policy of MediCrystal LLC provides customers with important information about product usage, safety precautions, and potential hazards. The company also offers a warranty that covers defects or malfunctions related to product safety.

Q15: How can customers choose the right product for their needs, and what resources are available to help them make an informed decision?
A15: Customers can choose the right product by considering factors such as product type, size, material, and features. MediCrystal LLC provides various resources, including product descriptions, reviews, and FAQs, to help customers make an informed decision.

Q16: What is the videos section on MediCrystal LLC's website, and how does it provide value to customers?
A16: The videos section offers customers educational content about products, usage instructions, and safety precautions. This feature helps customers understand their products better and use them effectively.

Q17: How can customers find special deals and promotions on MediCrystal LLC's website, and what types of discounts are available?
A17: Customers can find special deals and promotions by visiting the company's website regularly or subscribing to its newsletter. Discounts may include percentage off, buy-one-get-one-free offers, or bundle deals.

Q18: What is the wholesale and affiliates program offered by MediCrystal LLC, and how can customers participate in it?
A18: The wholesale and affiliate program allows businesses and individuals to purchase products at discounted rates or earn commissions for promoting the company's products. Customers must contact customer support to learn more about these programs and initiate the application process.

Q19: What is the military and health personnel discount policy of MediCrystal LLC, and how does it benefit eligible customers?
A19: The military and health personnel discount policy offers discounted rates for eligible customers, including military personnel, healthcare professionals, and first responders. Customers must provide proof of eligibility to receive the discount.

Q20: How can customers contact MediCrystal LLC for customer support or to inquire about products?
A20: Customers can contact MediCrystal LLC through various channels, including phone, email, and live chat. The company also provides a FAQ section on its website that addresses common questions and concerns.
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