Web Summary
Q1: What is the company name and its official website?
A1: The company name is Melissa, and its official website is [www.melissa.com](http://www.melissa.com).
Q2: What type of products does Melissa offer?
A2: Melissa offers a wide range of shoes, including flats, sandals, slides, flip flops, heels, platforms, sneakers, bags, and accessories for both adults and kids.
Q3: In which industry is Melissa operating?
A3: Melissa operates in the footwear industry, specializing in designing and manufacturing high-quality, comfortable, and stylish shoes for various age groups.
Q4: What services does Melissa provide to its customers?
A4: Melissa provides several services to its customers, including free shipping for orders over S$50, 100% authentic products with a money-back guarantee, online support, flexible payment methods, and a size guide.
Q5: What is the company's commitment to sustainability?
A5: Melissa is committed to doing right by people and the planet. The company has implemented environmentally friendly practices in its manufacturing process, from using sustainable materials to reducing waste and packaging.
Q6: How can customers earn rewards with Melissa?
A6: Customers can join Envi Membership, which offers exclusive benefits, including up to 20% cashback on purchases, free shipping, and other perks. Members also receive a birthday gift and special discounts throughout the year.
Q7: What is the company's policy on returns and exchanges?
A7: Melissa has a flexible return and exchange policy. Customers can return or exchange products within a certain timeframe, and the company will provide a full refund or store credit.
Q8: How can customers contact Melissa for support or to leave feedback?
A8: Customers can contact Melissa through various channels, including email, phone, or online messaging. They can also leave reviews and ratings on the website to help others make informed purchasing decisions.