MENA RETAİL

Q1: What is the company name of the official website extracted from?
A1: The company name is MENA RETAIL.

Q2: Where is the company based?
A2: The company, MENA RETAIL, is based in Dubai, United Arab Emirates.

Q3: What type of products does the company specialize in?
A3: The company specializes in caffeinated beverages such as coffee, tea, matcha, and functional drinks.

Q4: What is the name of the online marketplace that focuses on caffeinated beverages?
A4: The online marketplace is called PERCUP.

Q5: Who is the founder of PERCUP?
A5: Ashraf Aboobacker is the founder of PERCUP.

Q6: How many countries has PERCUP shipped to since its launch?
A6: PERCUP has shipped to over 58 countries since its launch.

Q7: What is one of the major business milestones achieved by PERCUP in terms of return rates?
A7: One of the major business milestones is having an exceptionally low return rate of under 0.30%.

Q8: How does PERCUP approach competition in the UAE's fast-growing F&B space?
A8: PERCUP focuses on what makes it unique, such as efficiency, quality, and thoughtful curation, rather than competing on price or gimmicks.

Q9: What is one trend observed in the caffeinated beverage category in the UAE?
A9: Consumers are looking for beverages with purpose, including clean labels, wellness ingredients, and added functional benefits.

Q10: How does PERCUP build customer loyalty in a global online business?
A10: Every customer is treated like a valued individual, and personalized experiences are created to foster loyalty.