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MERLIN CYCLES LTD

Established in 1993 by John Moss, Merlin Cycles is one of the longest running online bike stores in the UK. Twenty-five years after a mail order business start-up in a spare bedroom, Merlin Cycles now boasts a storefront, warehouse, offices, and an online presence reaching around the world.
Country/AreaUnited Kingdom
Company Emailadmin@merlincycles.com
IndustryRetailRetail GeneralSports & EntertainmentSporting GoodsMother, Kids & Toys
Company website
Company phone+44 1772432431
Established1993
Company Revenue$4,282,000
Number of employees<25
SIC Code59594
NAICS Code45459
Main ProductsComponentsBikes & FramesSave Up To 40% Lezyne LightsNutritionClothingWheelsTyres & TubesWorkshop
http://www.linkedin.com/company/merlin-cycleshttp://www.twitter.com/merlincycleshttps://www.facebook.com/merlincycles

Company News

Zinrelo’s Loyalty Rewards Program Helps Merlin Cycles Achieve a 36% Engagement Rate for its Repeat Customers
Zinrelo’s modern-day loyalty rewards program has enabled Merlin Cycles implement a comprehensive customer engagement and retention strategy. As a result, the company has achieved a 36% open rate and a 6% click through rate for loyalty program email notifications to its repeat customer base. (PRWeb May 01, 2018) Read the full story at http://www.prweb.com/releases/2018/04/prweb15444583.htm
dateMay 1, 2018

Web Summary

Q1: What is the physical address of Merlin Cycles Ltd?
A1: The physical address of Merlin Cycles Ltd is A4 Buckshaw Link Ordnance Road, Buckshaw Village, Chorley, Lancashire PR7 7EL.

Q2: What type of products does Merlin Cycles Ltd offer?
A2: Merlin Cycles Ltd offers a wide range of products including bikes and bicycle accessories, such as wheels, tyres, components, clothing, nutrition, workshop supplies, and more.

Q3: In which industry is Merlin Cycles Ltd primarily involved?
A3: Merlin Cycles Ltd is primarily involved in the cycling industry, specifically in the road and mountain bike sectors.

Q4: What services does Merlin Cycles Ltd provide to its customers?
A4: Merlin Cycles Ltd provides various services including free delivery on orders over £60.00, easy returns, finance options, and a workshop for repairs and maintenance.

Q5: How can customers contact Merlin Cycles Ltd?
A5: Customers can contact Merlin Cycles Ltd through phone at +44 (0)1772 432 431, email at sales@merlincycles.com or returns@merlincycles.com, or by visiting their website at MerlinCycles.com.

Q6: What is the company's policy on returns and refunds?
A6: Merlin Cycles Ltd allows customers to return products without a returns number, and they will process the return within a few days of receiving an email from the customer. The company also offers easy returns and refunds for any reason.

Q7: Does Merlin Cycles Ltd offer any loyalty or rewards program?
A7: Yes, Merlin Cycles Ltd has a loyalty program called Merlin Rewards, which offers discounts and savings on various products.

Q8: What is the minimum order value required for free delivery in GB orders?
A8: The minimum order value required for free delivery in GB orders is £60.00.
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