Web Summary
Q1: What is the company name and its location?
A1: The company name is NYAquatic, and it appears to be based in the United States.
Q2: What type of products does NYAquatic specialize in?
A2: NYAquatic specializes in saltwater fish, specifically importing them directly from overseas suppliers in over 12 countries.
Q3: What services does NYAquatic offer to ensure the quality of its fish?
A3: NYAquatic offers a conditioning protocol that includes acclimation and treatment measures, such as antibiotics injections and copper treatments, to ensure the highest quality fish. The company also has an on-staff vet who helps with all fish treatments.
Q4: What is the shipping policy of NYAquatic?
A4: NYAquatic aims to ship orders within 1-3 business days, with tracking provided via email. Shipping occurs Monday-Friday for delivery Tuesday-Thursday, and customers can request a shipping date along with a backup date in case of delays.
Q5: What is the guarantee offered by NYAquatic?
A5: NYAquatic offers a 14-day and live arrival guarantee, which means that if the fish does not arrive alive within 14 days, the customer will receive a full refund or replacement.
Q6: How can customers contact NYAquatic?
A6: Customers can contact NYAquatic through their website's contact form, email address (not provided), phone number (not provided), or social media platforms such as Facebook and Instagram.
Q7: What is the currency used by NYAquatic for pricing?
A7: The company uses USD (United States Dollars) for pricing, but also lists prices in other currencies such as EUR (Euro) for Ireland and CAD (Canadian Dollar) for Canada.
Q8: How can customers view new arrivals at NYAquatic?
A8: Customers can view all new arrivals by visiting the "New Arrivals" section on the company's website.