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MITEK SYSTEMS INC.

Mitek Systems provides mobile capture and identity verification software solutions. Mitek's ID document verification allows companies to verify user identity during mobile transactions, enabling financial institutions, payments companies and other businesses to transact business safely. Mitek is headquartered in San Diego, CA.
Country/AreaUnited States
Company Emailservice@miteksystems.com
IndustrySecurity softwareArtificial IntelligenceSoftware Development & DesignSoftware
Company website
Company phone+44 2038808086
Established1986
Company Revenue$139,791,000
Number of employees1500
SIC Code73737
NAICS Code54541
Main ProductsUse case Passwordless authentication Strengthen trust in your customers’ real-world identitiesCheck fraudFace livenessTechnology overviewIndustry Fintech Approve more good customers in secondsID R&D technologyIndustry Marketplace + sharing Create trust by verifying a user's identity in secondsIndustry Travel Provide safe and secure check-in with mobile identity verificationUse case Reusable identity Access to online services from a single unified platformBiometric authenticationIndustry Lending Approve more loans. Secure your platformNFC authenticationCheck intelligenceIdentity verificationIndustry Financial Institutions Balance customer experience and risk with digital ID verificationMobile captureRight to WorkIdentity verification platformIn-person identity verificationUse case Sharing economy Create trust by verifying a user's identity in secondsUse case Compliance and regulation Powerful end-to-end AML & KYC complianceUse case Age verification Using ID document validation and biometric dataMobile depositResource library
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Company News

Concerned Stockholder Group Issues Second Public Letter to Mitek Systems’ Board of Directors Regarding Necessary Capital Allocation, Governance and Operational Improvements
HOUSTON--(BUSINESS WIRE)--Hammana Partners LP, Bradley L. Radoff and Joshua E. Schechter (together with their affiliates, the “Concerned Stockholder Group” or “we”) today issued a second open letter to the Board of Directors (the “Board”) of Mitek Systems, Inc. (NASDAQ: MITK) (“Mitek” or the “Company”): Dear Members of the Board, As of the release of Mitek’s third quarter results for 2023 on October 26th, the Company is no longer delinquent on its financial disclosures. Yet, despite
New Report Reveals Growing Small Business Check Fraud Problem
SAN DIEGO--(BUSINESS WIRE)--Mitek (NASDAQ: MITK), a global leader in mobile deposits and fraud prevention, today released the 2023 Mobile Deposit Benchmark Report. The report offers insights into the evolving mobile banking experience of major U.S. financial institutions based on a survey of both consumers and small businesses. The Mitek report revealed that nearly a third (31%) of small businesses have been victimized by check fraud in the past year. In addition, among the small businesses
Mitek Recognized in 2023 Gartner® Market Guide for User Authentication
SAN DIEGO--(BUSINESS WIRE)--Mitek Systems, Inc. (NASDAQ: MITK), a global leader in digital identity and fraud prevention, has been named a Representative Vendor in the Gartner, Inc. 2023 Market Guide for User Authentication. “User authentication is a cornerstone of digital identity and identity-first security,” Gartner said, summarizing the report’s findings. “IAM (identity access management)-focused and SRM (security risk management) leaders should seek toolsets that minimize account takeover
Mitek Reports Fiscal 2023 Third Quarter Financial Results; Reiterates Fiscal Full Year Guidance
SAN DIEGO--(BUSINESS WIRE)--Mitek Systems, Inc. (NASDAQ: MITK, www.miteksystems.com, “Mitek” or the “Company”), a global leader in digital identity and digital fraud prevention, today reported financial results for its third quarter of fiscal 2023 ended June 30, 2023. Fiscal 2023 Third Quarter Financial Highlights Total revenue increased 10% year over year to $43.1 million in a record third quarter. GAAP net loss was $0.4 million, or $0.01 per diluted share. Non-GAAP net income was $9.5 million
Mitek to Report Fiscal 2023 Third Quarter Financial Results on October 26, 2023
SAN DIEGO--(BUSINESS WIRE)--Mitek (NASDAQ: MITK, www.miteksystems.com), a global leader in digital identity and digital fraud prevention, today announced that it will host a conference call and live webcast for analysts and investors on October 26, 2023, at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the company's financial results for its fiscal 2023 third quarter ended June 30, 2023, including information that may not be contained in the earnings release. The company will

Web Summary

Q1: What is the company name of the official website extracted, and what type of products does it offer?
A1: The company name is Mitek Systems Inc., and it offers a range of products including identity verification platform, biometric authentication, mobile deposit, check fraud detection, and more.

Q2: In which industries can Mitek's solutions be used for age verification, compliance (KYC), customer onboarding, in-person identity verification, passwordless authentication, reusable identity, right to work, sharing economy, financial institutions, fintech, iGaming, lending marketplace, and travel?
A2: Mitek's solutions can be used across various industries including Financial Institutions, Fintech, iGaming, Lending Marketplace, Travel, and more. Specifically, its solutions are designed for age verification, compliance (KYC), customer onboarding, in-person identity verification, passwordless authentication, reusable identity, right to work, sharing economy.

Q3: What is the main purpose of Mitek's support portal?
A3: The main purpose of Mitek's support portal is to provide a centralized platform for customers to submit and manage their support requests, access knowledge articles, and communicate with the Mitek support team.

Q4: How can users access their account in the Mitek support portal?
A4: Users can access their account by visiting https://support.miteksystems.com/hc and logging in with their email and password. The first time they log in, they will be prompted to set up their password.

Q5: What is the process for creating a new support ticket in the Mitek support portal?
A5: To create a new support ticket, users can click "Submit a request" in the top right menu of the portal home page. They will then select the main area of interest (e.g., Check Processing/Forms Processing or Identity Verification) and fill out the ticket form with as much information as possible.

Q6: How does Mitek's support team communicate with customers after submitting a support request?
A6: After submitting a support request, customers can reply directly through the requests panel or by replying to the email they received when they submitted the ticket. They can also add attachments via the portal or email replies.

Q7: What is the purpose of Mitek's satisfaction survey sent after a support ticket is solved?
A7: The purpose of Mitek's satisfaction survey is to gather feedback from customers on their experience with the support team and to help improve the process. Customers can rate their satisfaction (Good or Bad) and provide any further explanation they feel would be helpful.

Q8: How can users view existing requests, review comments, and provide updates on a ticket in the Mitek support portal?
A8: Users can view existing requests by clicking "Requests" in the top right menu of the portal home page. They can then select "My requests", "Requests I'm CC'd on", or "Organization requests" to list tickets that they have requested, are participating in, or belong to their organization. They can also click on a particular ticket to review comments and provide updates.
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